We’re looking for a specialist reporting to the Cloud Operations Manager. In this role, you’ll help shape how we deliver best-in-class service to the largest financial institutions across the globe, enhancing customer experience through strategic, customer-centric solutions.You’ll fit right in if you’re proactive, technically curious, and customer-focused, love working across teams and time zones, and get energy from tackling challenges that make an impact on a global scale
What You’ll Do
- Facilitate technical implementations of our Calypso solution, including interfaces, component setup, and performance requirements.
- Translate customer requirements into actionable implementation steps for our cloud operations team.
- Coordinate with internal teams and clients to plan and execute Cloud technical integrations.
- Investigate and reproduce bugs, document client scenarios, and support development teams with detailed insights.
- Collaborate across platform, operations, and evolution teams to resolve issues and improve automation.
What You’ll Bring
- Bachelor’s or Master’s degree in Mathematics, Computer Science, or IT.
- 6–9 years of experience in IT projects within the capital markets industry.
- Strong knowledge of Cloud technologies, Java principles, Kubernetes infrastructure, and scripting (Linux shell, Python).
- At least 2 years of experience with Calypso.
- Excellent communicator with experience in Agile methodologies and ITIL practices.
Nice to Have
- Experience in capital markets, fintech, or regulated industries.
- Deep understanding of automation and DevOps collaboration.
- Familiarity with global teams and cross-cultural environments.