Specialist - Cloud Operations, FinTech

Nasdaq

6-9 Years | Mexico City, Mexico (Hybrid) | Full Time | 2 weeks ago

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Job Summary

Nasdaq is seeking a proactive and customer-focused specialist for its FinTech Cloud Division. This role involves facilitating technical implementations of the Calypso solution, translating customer requirements, coordinating technical integrations, investigating bugs, and collaborating with various teams to enhance customer experience for global financial institutions.

Must Have

Facilitate technical implementations of our Calypso solution, including interfaces, component setup, and performance requirements.
Translate customer requirements into actionable implementation steps for our cloud operations team.
Coordinate with internal teams and clients to plan and execute Cloud technical integrations.
Investigate and reproduce bugs, document client scenarios, and support development teams with detailed insights.
Collaborate across platform, operations, and evolution teams to resolve issues and improve automation.
Bachelor’s or Master’s degree in Mathematics, Computer Science, or IT.
6–9 years of experience in IT projects within the capital markets industry.
Strong knowledge of Cloud technologies, Java principles, Kubernetes infrastructure, and scripting (Linux shell, Python).
At least 2 years of experience with Calypso.
Excellent communicator with experience in Agile methodologies and ITIL practices.

Good to Have

Experience in capital markets, fintech, or regulated industries.
Deep understanding of automation and DevOps collaboration.
Familiarity with global teams and cross-cultural environments.

Perks & Benefits

Competitive, well-rounded rewards package that supports you and your family.
Short-term incentives (bonus or commission) and long-term incentives (equity).
Hybrid work environment (at least 3 days a week in-office).
Reasonable accommodation for individuals with disabilities during the hiring process.
You&Q total rewards program covering wealth building, career growth, well-being, and family care.

Job Description

We’re looking for a specialist reporting to the Cloud Operations Manager. In this role, you’ll help shape how we deliver best-in-class service to the largest financial institutions across the globe, enhancing customer experience through strategic, customer-centric solutions.You’ll fit right in if you’re proactive, technically curious, and customer-focused, love working across teams and time zones, and get energy from tackling challenges that make an impact on a global scale

What You’ll Do

Facilitate technical implementations of our Calypso solution, including interfaces, component setup, and performance requirements.
Translate customer requirements into actionable implementation steps for our cloud operations team.
Coordinate with internal teams and clients to plan and execute Cloud technical integrations.
Investigate and reproduce bugs, document client scenarios, and support development teams with detailed insights.
Collaborate across platform, operations, and evolution teams to resolve issues and improve automation.

What You’ll Bring

Bachelor’s or Master’s degree in Mathematics, Computer Science, or IT.
6–9 years of experience in IT projects within the capital markets industry.
Strong knowledge of Cloud technologies, Java principles, Kubernetes infrastructure, and scripting (Linux shell, Python).
At least 2 years of experience with Calypso.
Excellent communicator with experience in Agile methodologies and ITIL practices.

Nice to Have

Experience in capital markets, fintech, or regulated industries.
Deep understanding of automation and DevOps collaboration.
Familiarity with global teams and cross-cultural environments.

7 Skills Required For This Role

Game Texts Agile Development Linux Kubernetes Python Shell Java

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