Sr. Software Engineer, Backend (Integration Quality)

Zapier is building a platform to help millions of businesses globally scale with automation and AI, aiming to make automation work for everyone. The Integration Quality team maintains and improves Zapier's most important, revenue-generating integrations. This Sr. Backend Engineer role focuses on scaling quality across the integration portfolio, proactively improving features and reliability, handling API deprecations, and preventing customer issues. The role involves working with diverse APIs, debugging complex systems, and mentoring engineers while maintaining high quality standards.

Must Have

• Build features and ship bug fixes for highest-priority integrations.
• Take on the team’s most complex problems.
• Use observability data to improve reliability and prevent customer issues.
• Support teammates across experience levels via pair-programming, code reviews, and technical coaching.
• Work cross-functionally with product, design, and data teams.
• Navigate between services to debug and fix issues.
• 6+ years of professional software development experience.
• Strong proficiency with TypeScript and Node.js in production environments.
• Deep systems understanding to trace issues and implement solutions.
• Exceptional autonomy and self-direction, comfortable with ambiguity.
• Strong cross-functional communication skills.
• Passion for mentoring and supporting engineers.
• Quality-focused development with excellent async communication habits.

Good to Have

• Experience using data query/visualization tools (like Databricks & Looker).
• Experience working across a wide variety of third-party APIs.
• Experience building developer tooling, internal platforms, or prototyping processes.
• Previous experience with the Zapier Developer Platform or similar 3rd party integrations.
• Background in API versioning, deprecation handling, or managing breaking changes.

Perks & Benefits

• Offers Equity
• Offers Bonus
• Flexible remote work

Location

NAMER

Employment Type

Full time

Location Type

Remote

Department

Engineering

Compensation

• United States$170.8K – $225K • Offers Equity • Offers Bonus
• CanadaCA$170.8K – CA$225K • Offers Equity • Offers Bonus

We believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:

• Competitive: Zapier pays well among the technology sector.
• Equitable: Consistent pay practices; Pay for impact
• Simple: Pay is well understood, and pay practices are built for scale.
• Transparent: Zapiens know how pay works, including how their pay is determined.

A Candidate's compensation package is finalized once the interview process is concluded and accounts for demonstrated experience, job knowledge, skills, abilities, and internal equity. We use a business impact approach to base pay, which means we set pay for all Zapiens based on their demonstrated impact on Zapier’s success. In alignment with that philosophy, the upper half of a pay range is typically reserved for individuals who have consistently demonstrated a high impact in their current role and level while at Zapier.

For more information on Zapier’s Total Rewards please click here.

About Zapier

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

AI at Zapier

We build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here — that’s great! We just ask that you use them responsibly and transparently.

Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process — and when not to.

Hi there!

Zapier’s Integration Quality team maintains and improves the most important, revenue-generating integrations at Zapier. We ship directly to customers regularly, adding value consistently every day with lots of autonomy.

We’re hiring a Sr. Backend Engineer to help us scale quality across our integration portfolio. This is a highly technical, engineering-driven team where you'll proactively improve integration features and reliability, handle API deprecations and migrations, and prevent customer issues before they happen. You'll work with the Zapier Developer Platform to build features and fix bugs for our highest-priority integrations, while also helping prototype processes and tooling that scale quality improvements across thousands of integrations.

If you love working with diverse APIs, debugging complex systems, and mentoring engineers while maintaining high standards for quality and craftsmanship, this is the team for you.

As a Backend Engineer on the Integration Quality team, you’ll:

• Build features and ship bug fixes for our highest-priority integrations using the Zapier Developer Platform
• Take on the team’s most complex problems—translating ambiguous goals into executable work and establishing measurement strategies
• Use observability data to improve reliability, adopt new API features, and prevent customer issues before they escalate
• Support teammates across experience levels via pair-programming, code reviews, and technical coaching
• Work cross-functionally with product, design, and data teams to ship impactful features
• Navigate between services to debug and fix issues that impact integration customers and developers

🚀 High Visibility, High Impact

This is a critical role at the heart of Zapier’s product. In this position, you’ll:

• Work on systems that support every user’s automations and power hundreds of millions of workflows
• Collaborate across Zapier to improve integration quality and developer experience
• Help position Zapier as the world’s leading AI orchestration platform

🔍 About You

• 6+ years of professional software development experience, including at least 2 years at a senior level
• Strong proficiency with TypeScript and Node.js in production environments and familiarity with legacy code patterns
• Deep systems understanding, you can navigate across different codebases and services to trace issues, understand dependencies, and implement solutions
• Exceptional autonomy and self-direction. You’re comfortable with ambiguity and can translate large, unclear goals into actionable plans, often starting with experimentation to establish baselines.
• Strong cross-functional communication skills. You can shift seamlessly between high-level strategy discussions with a PM and detailed technical implementation discussions with a peer.
• Passion for mentoring and supporting engineers at various experience levels and communication styles in a collaborative, remote environment.
• Quality-focused development with excellent async communication habits. You self-document decisions, write maintainable code, and make it easy for others to collaborate with you
• Curiosity & continuous learning, especially with AI tooling and new approaches to improve efficiency

Nice-To-Haves:

• Experience using data query/visualization tools (like Databricks & Looker)
• Experience working across a wide variety of third-party APIs, especially enterprise platforms like Microsoft Office 365, Google Workspace, Salesforce, or Meta/WhatsApp
• Experience building developer tooling, internal platforms, or prototyping processes that scale quality improvements
• Previous experience with the Zapier Developer Platform or building similar 3rd party integrations/connector
• Background in API versioning deprecation handling, or managing breaking changes in production systems

We’re a globally distributed team, working together to make Zapier the trusted, go-to partner for business automation. If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

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