Sr. Solution Architect

Domain Competencies:

• Developing and designing of requirements for the CRM system in consultation with involved internal departments and subsidiaries.
• Utilize best practices for CRM processes, user interface, and overall architecture.
• Ensuring that all designs are created according to Siebel and internal ENBD development best practices.
• Utilize best practices for CRM processes, user interface, and overall architecture.
• 6+ years of experience working with a custom CRM solution (e.g., Siebel CRM or similar)
• 3 years of extensive solution architecting experience on any standard COTS CRM solution – Siebel.
• Must have participated and/or led at least 3 projects performing (including but not limited to) either Siebel Configuration, Siebel System Administration, Workflows or Enterprise Application Integration (EAI)

Technical Competencies:

• Experience with building end-end design patterns & solutions
• Experience integrating the ATM eco-system with technologies including but not limited to micro-services, containers/ cloud-native technologies, event-streams, APIs, message-brokers and the like
• Deep understanding of architectural patterns like micro-services, APIs
• Good experience of enterprise architecture tools (Enterprise Architect), data modeling tools.

Behavioral Competencies:

• Delivery focused while ensuring the right balance of Customer Experience, Business Requirements, Performance, Reliability & Security
• High energy, enthusiasm & passion.
• Excellent analytical & critical thinking skills.
• Excellent stakeholder, time management & expectation management skills
• Autonomous decision-making ability with minimal guidance
• High learning potential
• Ability to coach & mentor associate/junior architects.

Core Objectives & Key Results (OKRs):

• Deliver complete & self-sufficient solutions and/or design documents within agreed timelines.
• Improve efficiency of the architecture design workflow or via automation
• Follow an enhanced peer review process.
• Perform reviews of Low-Level Design Documents (LLD) or its equivalent
• Perform Production Readiness Reviews (PRR)
• Perform quarterly reviews of products utilizing the Application Health Review Framework
• Perform monthly reviews of product incidents and identify areas of improvement.
• Close all architecture dispensations, risk, and technical debt.
• Produce robust Solution analysis to support development of future team operational direction and activity.
• Improve existing application through relevant designing modifications and use of existing out-of-box capabilities.
• Work with other architects to ensure that the end-to-end solution work together to meet the objectives and performance goals as defined in the requirements.
• Work with technical leads to design a solution that optimizes digital solution to satisfy clients use cases, strategy, and industry standards.
• Adopt Documentation as Code (DaC) practices where possible.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Candidate Application Notice

About Us

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more.

Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

For more information on the company, please visit our website

or LinkedIn

community.

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Sustainability and Health Safety Commitment

At Synechron, we are committed to integrating sustainability into our business strategy, ensuring responsible growth while minimizing environmental impact. Employees play a key role in driving our sustainability initiatives, from reducing our carbon footprint to fostering ethical and sustainable business practices across global operations. All positions are required to adhere to our Sustainability and Health Safety standards, demonstrating a commitment to environmental stewardship, workplace safety, and sustainable practices.

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