Strategic Community Specialist

1 Month ago • 5 Years + • Community Management

Job Summary

Job Description

The Strategic Community Specialist will be responsible for jumpstarting and fostering local communities, with a focus on the German market. This role involves building bridges with local volunteer moderators, innovating on the international consumer playbook, and driving community growth. Responsibilities include identifying user and moderator challenges, building strategic plans, and communicating insights to optimize the growth playbook. The Specialist will also work cross-functionally with various teams to achieve aggressive goals and outcomes. The role requires a deep understanding of German culture, digital landscape, and strong communication skills.
Must have:
  • 5+ years of community development experience
  • Deep knowledge of German culture
  • Proficiency in German & English

Job Details

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 101M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.

The front page of the internet, Reddit brings over 430 million people together each month through their common interests, inviting them to share, vote, comment, and create across thousands of communities. Come for the cats, stay for the empathy.

We are searching for a strategic community management and operations expert to join the International Community team and help grow Reddit outside of the US. As an integral part of the International Community team, this role plays a key role in helping Reddit realize its mission: bringing community and belonging to everyone in the world

As the Community Manager, you will be at the forefront of jumpstarting and fostering local communities. You will be an expert of the German market, proficient in English, and focused on proactive initiatives to build bridges with local volunteer moderators and innovate, iterate, refine, and scale our international consumer playbook. The insights derived from your relationships and experiments will help accelerate our growth in the Germany.

This is a rare opportunity to join a new team at one of the most influential consumer products on the internet. If developing and proving out a community relations and growth playbook in close tandem with Product that unlocks the next hundreds of millions of global Redditors excites you, then you’ve found the right place!

Responsibilities:

  • Gain a deep understanding of the market to identify user and local moderator challenges, and market opportunities.
    • Iterate, innovate, and scale the consumer growth playbook by recognizing new opportunities, suggesting bold ideas and programs, and persuading internal teams to align on new plans.
    • Build strategic plans to cultivate, recruit, educate, and grow a local community of moderators (i.e., volunteers who develop, maintain, and shape the culture of local communities). Implement a conversion funnel designed to onboard power users and external creators, transforming them into active moderators.
    • Communicate quantitative and qualitative insights to optimize and improve the international consumer growth playbook.
    • Be obsessive about achieving aggressive goals and outcomes.
    • Analyze quantitative and qualitative data, set KPls, and execute impactful community initiatives: leverage data to uncover community and moderator insights that will influence the direction of the local team in the market.
    • Work cross-functionally with Product, Community, Engineering, Marketing, Safety, and BD

What We Can Expect From You:

    • 5+ years of community development, project management, growth, operations, or product consulting experience with a track record of community-led projects that have driven business impact.
    • Deep knowledge and understanding of German culture, including current events, politics, customs, traditions, language, topics of interest, and taboos.
    • Nuanced comprehension of the digital landscape and the cultural intricacies inherent within it, including awareness of internet culture specific to Germany and other DACH countries and an appreciation for the diverse cultural facets shaping contemporary society.
    • Succinct and persuasive communicator: able to collaborate effectively across internal teams, local users, moderators, partners, content creators, influencers, etc.
    • Results-obsessed: demonstrates outstanding execution and high attention to detail.
    • Deep interest in developing and driving projects, framing issues and seeking solutions, testing hypotheses, and iterating on process improvements.
    • Proficiency in German & English and based in the EU timezone 

Bonus Points:

  • Experience being a power user on Reddit
  • Experience working in the Swiss market
  • Proficiency in Swiss German and/or French

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

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