Supply Support Engineer

Location: Ottawa 1 Chrysalis, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

Ottawa, ON. (CAN), Victoria, B.C., (CAN, Halifax, N.S., (CAN), Hybrid

Thales requires a Supply Support Engineer / Specialist to conduct, contribute, assist, and monitor/report the preparation and implementation of material support requirements.  These tasks include parts, BOMs, and other items required to execute on material support, which the Engineer / Specialist optimizes for cost, efficiency, program requirements, and timing. 

• Coordinate LCMM Team, ILS specialists, Procurement staff, Ship Support, and the Customer as required to implement the required Material Support solutions, as defined by LCMMs. Support other team members in implementation and maintenance of their areas of Material Master data.  Interfaces with the Customer to ensure correct alignment of Master Data.
• Process and maintain Material Requirements Planning (MRP) entitlements for all storerooms. Implement Preventative Maintenance BOMs as received from ILS team/LSAR.
• Coordinate materials definition and Cataloging to permit accurate and timely procurement of materials for Service Delivery, with lowest reasonable cost. Lead and participate in department improvement projects. Responsible for accurate implementation of material logistics attributes (UoM, weight, certification, serialization, etc). Report on material delivery metrics and Program KPIs, as defined.
• Coordinate obsolescence replacement/Alternate Part Approval requests, as discovered.  Support all other Supply Support team members with escalation requests. Analyze requested spares and spares quantities to support equipment, balancing requests between Customer, Thales Engineering, ILS, Procurement, and Technical Authorities or ship staff.
• Support the LCMM team and Service Delivery in identifying the maintenance or spares required to support defined Maintenance Work.  Support Engineering personnel with the development of Engineering Change proposals as they pertain to materials and material management.
• Support the Program stakeholders by addressing material queries in a timely manner.  Provide second-level support to Procurement and Warehouse staff regarding materials sourcing and definition.

• An Engineering degree or Technologist diploma in mechanical, electrical, electronic, industrial, reliability or naval engineering.
• Five years or more experience conducting Logistics Support Analysis in maintenance and supply support of complex systems or equipment.
• Experience using the Microsoft Office Suite, with strong skills in Excel.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community

• Schedule: 40 hours per week.
• Physical Environment: Hybrid position – which is a mix of working from home and onsite (in office, at customer site or on board ships alongside in harbor).
• Travel: Occasional domestic travel maybe required in support of the ships.

The anticipated Total Target Compensation (TTC), inclusive of annual salary and bonus eligibility, for this role is 72,686.58 -134,057.07 CAD Annual. The Company reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, provincial, and federal laws.

What We Offer

• Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:
• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
• Company paid holidays, vacation days, and paid sick leave.
• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
• Employee Discounts on home, auto, and gym membership.

Why Join Us?

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Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Industrial Security Program, and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization including a Canadian Enhanced Reliability security clearance.