Talent Acquisition Manager

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.6 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money.

Tide facts:

• Tide is available for UK, Indian, German and French SMEs
• Over 1.6 million members: 800,000 UK and 800,000 in India and growing rapidly
• Over $200 million raised in funding
• Over 2500 Tideans globally - we’re diversity champions!
• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, India

ABOUT THE TEAM:

Tide has big hiring plans to support the company’s growth trajectory as well as launch new products and new markets. In this context, talent acquisition is a top priority and we are investing in building a world-class team.

The talent team is composed of a diverse group of full-cycle talent partners spread out across the UK, Central & Eastern Europe, and India. This role forms part of the UK/Europe Business Area Talent Acquisition organisation and reports to the Head of TA UK/Europe. You will need to be comfortable working in a remote-first and fast-changing environment. There is a lot of freedom to create, innovate and have a high impact on how Tide attracts talent.

ABOUT THE ROLE:

The Talent Acquisition Manager will lead recruitment delivery for Tide’s UK/Europe business, covering high-volume go-to-market, operations, and support hiring. This role holds responsibility for both strategic workforce planning and day-to-day hiring execution, ensuring the organisation continues to attract and select exceptional talent at scale within a high-growth, fast-changing environment. In this role you will build credibility as a trusted business partner to senior leaders, offering data-driven recommendations and structured guidance in ambiguous or complex hiring scenarios. A key focus will be developing a high-performing team of Talent Partners and elevating the overall TA function through innovation, operational excellence, and a relentless focus on candidate experience.

Key responsibilities

• Lead and mentor a team of full-cycle Talent Partners, setting clear objectives and supporting professional growth.
• Oversee end-to-end hiring delivery, with accountability for both individual and team hiring results.
• Partner with UK/Europe leadership to understand business priorities and translate them into actionable hiring strategies and serve as a point of escalation for complex recruitment scenarios including role prioritisation and sourcing challenges.
• Maintain high data accuracy in the ATS and leverage analytics to monitor progress, generate insights, and influence business decisions.
• Drive initiatives that improve speed, quality, and diversity of hiring outcomes.
• Act as a staffing business partner for GTM teams, Member Operations, and Support functions within a fast-scaling organisation.
• Develop and refine sourcing approaches for hard-to-fill and niche roles across multiple channels.
• Foster partnerships that champion an inclusive recruitment experience reflective of Tide’s member communities.
• Ensure delivery remains resilient, solutions-focused, and aligned to evolving business needs in a scale-up context.

WHAT WE ARE LOOKING FOR:

• 7–10+ years of Talent Acquisition experience in high-growth scale-ups or startup environments.
• Experience managing and developing high-performing recruiter teams.
• Demonstrated success executing high-volume hiring, preferably 300+ roles per year across commercial and operational functions.
• Strong business acumen with an understanding of how talent interventions support commercial outcomes.
• Proven ability to engage passive talent and deliver against challenging hiring targets without compromising quality.
• Advanced stakeholder management and the ability to influence decisions through structured guidance and insight.
• Data-driven mindset with skill in analysing pipeline metrics, forecasting, and using insights to plan and prioritise.
• Passion for delivering equitable, engaging, and seamless candidate experiences.
• Resilience and adaptability in a fast-paced organisation undergoing constant change.

WHAT YOU’LL GET IN RETURN:

Our location-specific employee benefits are designed to cater to the unique needs of Tideans:

• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private health insurance with Bulgaria Zdrave, including extra dental care.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Fully Covered Multi Sports Card – Granting access to hundreds of gyms and pools across Bulgaria
• Monthly Food Vouchers -– Monthly food vouchers to enjoy your favorite meals with Edenred + Snacks & Meals – Daily breakfast spread with all-day coffee, tea, and juices

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.