Talent & Culture Coordinator

1 Month ago • 1-2 Years • Talent Acquisition

Job Summary

Job Description

The Talent & Culture Coordinator provides administrative support to the Talent & Culture team, ensuring smooth operations of the department and the hotel. Responsibilities include managing administrative tasks, responding to employee inquiries, supporting HR initiatives like engagement events and training, maintaining accurate employee records, assisting with compliance, payroll, and recruitment, and championing onboarding programs. The role emphasizes building a positive workplace culture through open communication, trust, and mutual respect. The coordinator acts as a point of contact, ensuring colleagues feel valued within a fast-paced luxury hospitality environment.
Must have:
  • Experience in human resources or hospitality.
  • Knowledge of HR operations, policies, and procedures.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
  • Competency using a variety of computer software.

Job Details

The Fairmont Chicago, Millennium Park is seeking a proactive, highly organized, people-focused Talent & Culture Coordinator to provide administrative support to the Talent & Culture team. This role is critical in ensuring the smooth operation of the Talent & Culture and the greater hotel, managing a wide range of administrative tasks and projects with discretion, efficiency, and a commitment to excellence. As the first point of contact in the Talent & Culture Office, the ideal candidate will be a trusted professional who thrives in a fast-paced luxury hospitality environment and takes pride in ensuring our colleagues feel valued. What you will be doing: * Provide day-to-day administrative support to the Talent & Culture team * Perform administrative duties such as answering departmental phones, maintaining employee files, retrieving and sorting mail, and ordering office supplies * Respond to employee inquiries regarding policies, benefits, and HR procedures in a courteous and confidential manner. * Support HR initiatives, such as employee engagement events, recognition programs, and training sessions * Maintain accurate and up-to-date employee records in compliance with legal and hotel policies * Assist with compliance efforts, personnel file audits, and workplace safety initiatives * Assist with payroll and timekeeping processes, ensuring accurate data entry and timely submissions * Assist with the recruitment process, including posting job openings, screening applications, and coordinating interviews * Champion onboarding and orientation programs to ensure a welcoming and informative introduction for new employees * Ensure all employee communications are consistent, clear, and aligned with hotel values * Promote a positive workplace culture by building an environment that encourages open communication, trust, and mutual respect * Other duties as assigned Your experience and skills include: * Bachelor’s degree in Human Resources, Hospitality Management, or related field preferred. * Minimum of 1–2 years of experience in human resources or luxury hotel/high-end hospitality setting preferred * Knowledge of Human Resources operation, policies, and procedures required * Excellent interpersonal and communication skills * Ability to prioritize work in an environment with multiple interests * Ability to handle complex and confidential information with discretion * Competency using a variety of computer software * Ability to communicate both verbally and written in English * Ability to write reports, business correspondence, and procedure manuals * Ability to effectively present information and respond to questions from managers, clients, customers, and vendors * Ability to possess a high level of professionalism and integrity while maintaining confidentiality

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