Technical Advisor

Why SailPoint?

Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team.

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more.

What You will Do:

The Technical Advisor at SailPoint begins by leveraging their experience to build a deep understanding of our SaaS and/or Software solutions. Within a month or two, they are serving as a technical lead on customer engagements and cases where they will employ their client and partner communication skills, as well as their industry knowledge to share organizational best practices for SailPoint products and identity governance. After their first six months, Senior Solution Architects will have established themselves as both technical and consultative experts within the Professional Services organization, and by the end of their first year they will have become a trusted advisor to customers, partners, leadership and to less experienced team members.

Required Responsibilities:

• As a trusted advisor, provide strategic direction to customers and implementation partners for a successful Identity Security Program
• Perform assessment on customer’s current Identity landscape and build out their future identity road map
• Build out customers’ Identity role based access control and application onboarding program
• Ensure SailPoint best practices are followed through the project for a successful project delivery
• Advise and provide direction to junior resources on the project implementation
• Provide pros & cons to customers' for building custom tools to meet their unique & complex business goals
• Maintain healthy business relationship with customers and partners
• Work with other advisory services leads, program managers and provide recommendations on any changes needed for the program.
• Work with other cross functional teams to understand the product roadmap, product limitations and advise strategic direction to the customers
• Document and present SaaS product adoption gaps
• Recommend areas where SaaS products consumption can be improved
• Solve complex problems using product’s Atlas extensibility platform (hands-on implementation work)

Additional Responsibilities (Optional):

• Manage, mentor, and coach direct reports
• Manage project scheduling, budgeting, risk, and weekly status
• Working with CSM renewals' team to lower churn risk, increase SaaS adoption, and either generate leads and/or manage new advisory services opportunities
• Responsible for existing Advisory services clients renewal opportunities and closure

Requirements:

• 8+ years of experience in technical consulting role
• Strong communication and presentation skills needed to perform identity security program assessments and provide a road map
• Experience with any Identity provisioning and governance products is required
• Experience with networking, directory servers, databases is required
• Experience with Azure, AWS is a plus
• Experience with Web based APIs is required
• Experience with scripting framework (Angular, Node JS, TypeJS, etc..)
• Experience with Object Oriented Programming is nice to have
• Strong organizational, leadership and multi-tasking skills
• Excellent analytical and problem-solving abilities
• Documentation management and ability to use project management tools
• Attention to details even under pressure
• Time management skills with the ability to meet deadlines
• IdentityIQ or IdentityNow Certification is a plus
• Experience with data science & machine learning language models is a plus
• CISSP, CCSP or CISM security certifications are a plus
• SAP GRC or SAP Identity experience is a plus

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

About Us

SailPoint is a leading provider of identity security for the modern enterprise. Enterprise security starts and ends with identities and their access, yet the ability to manage and secure identities today has moved well beyond human capacity. Using a foundation of artificial intelligence and machine learning, the SailPoint Identity Security Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and environmental needs of today’s cloud-oriented enterprise. Our intelligent, autonomous, and integrated solutions put identity security at the core of digital business operations, enabling even the most complex organizations across the globe to build a security foundation capable of defending against today’s most pressing threats.

Equal Employment Opportunity Policy Statement

The employment policy of SailPoint is to provide equal opportunity to all persons, and it is SailPoint’s policy to take affirmative action to employ and advance in employment protected veterans and individuals with disabilities.

It is SailPoint’s policy to recruit, hire, train and promote qualified individuals in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, national origin, sex, military and/or veteran status, disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements. SailPoint does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986.

Employees and applicants shall not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in or may engage in any of the following activities:

• Filing a complaint;
• Assisting or participating in an investigation, compliance evaluation, hearing, or any other activity related to the administration of the affirmative action provisions of Section 503, VEVRAA, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans;
• Opposing any act or practice made unlawful by Section 503, VEVRAA, or their implementing regulations in this part, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans; or
• Exercising any other right protected by section 503, VEVRAA or their implementing regulations.

SailPoint will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified employee or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

SailPoint’s affirmative action program contains an audit and reporting system which enables us to measure the effectiveness of our program, indicate any need for remedial action, determine the degree to which our objectives have been attained, determine whether protected veterans and individuals with disabilities had had the opportunity to participate in company-sponsored activities, measure our compliance with the program’s specific obligations, and document actions taken to comply with these obligations.