Technical Training Manager

Job Description:

Technical Training Manager

Location: Crewe, Cheshire – Onsite
Salary: Competitive + Benefits

Are you a passionate Technical Training Manager looking for your next big challenge? Your next exciting chapter starts here.

At Likewize, we don’t just solve technology problems—we prevent disruption before it happens. As a global leader in tech protection, repair, and sustainability, we work with some of the world’s biggest brands, telcos, and banks to deliver over 250 million solutions across 30+ countries every year.

Now, we’re looking for a Technical Training Manager who’s passionate about learning, technology, and driving performance through knowledge. This is your chance to join a forward-thinking team shaping the future of tech services.

Why Join Likewize?

• Make an Impact: Help teams and partners stay ahead in a rapidly evolving tech landscape.

• Grow Your Career: Be part of an inclusive, fast-growing company with global opportunities.

• Innovate Daily: Work with emerging technologies and cutting-edge learning tools.

• Be a Force for Good: Join a company committed to sustainability, accessibility, and diversity.

About the Role

As Technical Training Manager, you’ll lead our training strategy across internal teams and external OEM partners. You’ll craft innovative, scalable learning experiences that drive performance and enable success across every part of the consumer electronics lifecycle—from repair to recycling.

What You’ll Do

• Design and implement engaging technical training programs for internal teams and partners

• Assess training needs across technical, operational, and customer support functions

• Develop multimedia content: instructor-led sessions, e-learning, hands-on labs, and simulations

• Manage training lifecycle: needs analysis, delivery, feedback, and continuous improvement

• Build certification pathways to validate skills and drive progression

• Collaborate with product and engineering teams to simplify complex technical content

• Partner with OEMs to align training to evolving product technologies

• Track training effectiveness using clear KPIs and learning metrics

• Lead and inspire a team of trainers and instructional designers

• Stay ahead of trends in learning tech, instructional design, and the consumer electronics space

What You’ll Bring

• 5+ years in technical training, ideally in consumer electronics, telecoms, or tech

• 2+ years of experience managing learning or training teams

• Excellent instructional design skills and LMS expertise

• Experience collaborating with OEMs and cross-functional stakeholders

• Strong communicator who can simplify technical content for diverse audiences

• Project management strengths and a passion for continuous learning

Desirable Extras

• Background in adult learning theory, instructional certification (CPTM, ATD, etc.)

• Familiarity with consumer electronics hardware/software integration

• Knowledge of manufacturing or repair processes

• Experience using immersive training tools (AR/VR, simulations)

What do we offer?

At Likewize, we care about you and your progression. We offer:

• A competitive salary and benefits package

• A supportive and collaborative culture

• A fun and dynamic work environment

• A range of learning and development opportunities

• Health Cash Plan, covering Dental, Optical, Prescriptions, Health & Wellbeing, Maternity Antenatal appointments & adoption

• Access to a GP at any time, with prescriptions delivered to your home or work

• Enhanced Maternity, Paternity & Adoption

• My Perks that have hundreds of offers available with exclusive discounts and cash back on purchases

• A fully paid Employee Assistance Programme

• Free onsite car parking

• Holiday buy back scheme, the opportunity to buy up to five extra days of annual leave

Ready to shape the future of technical learning? Apply now and join us on our mission to protect and power the digital world.

Ensure Fairness & Embrace Differences
We believe in fairness – so much so that Fair is one of our core values. To us, fair means being straight up and honest, and impartial and appropriate in our interactions; it means that we embrace diversity and are respectful and inclusive to everyone.
 

We know being diverse and inclusive goes beyond fairness. In fact, its fundamental to how we win. It takes all of us, with all our different points of view and experiences, to deliver for Likewize. Together we are committed to creating a work environment where differences are celebrated – and are essential to our success.

We are a Disability Confident employer and are committed to creating an inclusive and supportive environment for all. We actively encourage applications from individuals with disabilities and will make reasonable adjustments throughout the recruitment process and in the workplace to ensure accessibility and equal opportunity. If you require any accommodations during the application or interview process, please let us know — we’re here to help.