Technical Writer

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking for a passionate and dedicated Technical Writer to join our team in Lviv/Kyiv!

About the job:

We are looking for a sharp and savvy Technical Writer to join our Сasino team in Lviv. CasinoEngine is the foremost casino gaming aggregator in the industry – with a single integration, operators can access a library of thousands of games provided by tens of vendors as a complete turn-key solution. Our new colleague must share the common goal of providing a professional and organized experience for our development teams and clients by offering solutions provided by clear and well-constructed technical documents.

What You'll get to do:

• Compose clear and concise documentation in Confluence and MS Word aimed at technical and non-technical audiences. 
• Create a broad range of documentation, including API documentation, user manuals, troubleshooting articles, architecture documentation, procedures, release notes, etc. 
• Design document templates. 
• Maintain the knowledge base of the project. 
• Edit and review documents. 
• Work with Development, Operational, and QA teams to obtain information. 
• Ensure everything is diligently documented and the information is communicated to all stakeholders involved.

What You need to know:

• Experience in preparing product manuals, release notes, training materials, etc. 
• Experience with MS Office Suite and Atlassian Confluence.
• Knowledge of diagramming software, screen capture software, etc.
• Experience in researching and gathering relevant technical data from subject matter experts (developers, business analysts, QAs) and project specifications. 
• Ability to work in a multifunctional team. 
• Knowledge of the software documentation specifics and style guides. 
• Organized and capable of working simultaneously on multiple projects. 
• Excellent and efficient communication skills (written and spoken) in English.
  

Here's what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.

• Stay Healthy: 10 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance

• Support for New Parents:

• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.

• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include on-site massages and frequent team-building activities in various locations.

Benefits & Perks:

• Daily catered lunch or monthly lunch allowance. 

• Private Medical Subscription. 

• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.

• Gym allowance

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!