Test Engineer Lead

CSG is expanding its teams in Brazil, focusing on delivering new features for its cloud-based digital BSS Ascendon Platform. This role is for a Test Engineer Lead with product testing experience, joining a fast-paced agile workspace. The individual will be responsible for developing and executing automated and manual tests for APIs, enhancing automation frameworks, creating test data management strategies, and performing various types of testing. The role involves mentoring scrum teams, collaborating on software release processes, and championing testing best practices.

Must Have

• Lead the design, development, and maintenance of automated tests
• Enhance and optimize existing automation frameworks
• Architect new testing solutions when needed
• Create and execute comprehensive manual test strategies
• Accurately document test results, diagnose complex issues, and create detailed defects with root cause analysis
• Design and implement test data management strategies
• Lead and perform functional, application, regression, integration, performance, load, and security testing
• Establish testing standards and methodologies
• Develop an expert-level understanding of application architecture
• Mentor scrum teams in an agile environment
• Drive collaboration with developers, testers, product owners and cross-functional teams to establish testing excellence
• Engage with software release processes, collaborating with multiple teams to ensure smooth deployments
• Collaborate with root cause analysis initiatives, systematically analyzing logs and system behavior
• Establish and champion testing best practices across the organization
• 5+ years’ work experience in a testing role with experience creating manual and automated tests
• Advanced knowledge of continuous integration, automated tools, industry standards, and best practices in test automation
• Deep experience testing web-based applications and API testing, including performance and load testing
• Experience with Bruno, Postman or SoapUI and familiarity with additional testing frameworks and tools
• Experience with version control systems (Git) and CI/CD processes
• Experience leading test automation initiatives and defining testing strategies for complex systems
• Experience with test architecture design and framework development
• Strong communication skills with the ability to articulate technical concepts to both technical and non-technical stakeholders
• Proficiency in English in a business environment is a must

Good to Have

• Familiarity with AI technologies and their application in software development and testing
• Ability to support on-call rotation and provide technical leadership during incidents

Perks & Benefits

• Sulamerica Health
• Sulamerica Dental
• Vidalink
• Food/Meal Voucher
• Child Care Assistance
• Day off: on birthday
• Gympass
• Language assistance
• Digital course platform
• Volunteer time off: 2 days a year

Hi, I'm Arison Ferreira, your recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

Notwithstanding the requirements below, if you are driven by challenges and eager to work at the forefront of innovation within a supportive team environment, we encourage you to apply!

CSG is expanding its teams in Brazil. These teams are responsible for delivering new features for CSG’s cloud based digital BSS Ascendon Platform. One exciting opportunity is for a Test Engineer Sr with product testing experience to join our growing teams. In a fast-paced agile workspace, we prioritize continual learning, accountability, collaboration, and team enablement. We adhere to the best standards for automated testing and continuous integration. Our customers include some of the world’s leading firms in the entertainment, sports, cable & satellite, and telecommunications space. We are looking for an experienced, eager and results orientated Test Engineer to help support and grow Ascendon’s DevOps initiatives. You will focus on testing internally developed tools, functionality, and processes. You will be responsible for test case creation, test case execution, test case automation development and delivery.

We are looking for a Test Engineer who will:

You will report to the Manager of Software Development and drive the development and execution of automated and manual tests for a wide range of APIs utilizing multiple technologies and platforms. In this role you will translate complex test scenarios into effective, intuitive, and repeatable automated tests.

• You will lead the design, development, and maintenance of automated tests, enhancing and optimizing existing automation frameworks, and architecting new testing solutions when needed
• You will create and execute comprehensive manual test strategies, accurately document test results, diagnose complex issues, and create detailed defects with root cause analysis
• You will design and implement test data management strategies, creating robust data generation tools and frameworks to support both manual and automated testing needs
• You will lead and perform functional, application, regression, integration, performance, load, and security testing, establishing testing standards and methodologies
• You will develop an expert-level understanding of our application architecture, which will allow you to anticipate complex feature requirements, identify architectural gaps, edge cases, and potential system vulnerabilities
• You will mentor scrum teams in an agile environment, driving collaboration with developers, testers, product owners and cross-functional teams to establish testing excellence and continuously innovate our testing approaches
• You will engage with software release processes, collaborating with multiple teams to ensure smooth deployments, release risks, and establishing production monitoring strategies
• You will collaborate with root cause analysis initiatives, systematically analyzing logs and system behavior, resolving complex defects, and implementing preventive measures to reduce future issues
• You will establish and champion testing best practices across the organization, driving process improvements, implementing quality metrics, and mentoring team members on testing methodologies
• CLT contract model

Is this opportunity right for you? We are looking for candidates who have:

• Bachelor’s degree in computer science, technically related field, or equivalent professional experience
• 5+ years’ work experience in a testing role with experience creating manual and automated tests
• Advanced knowledge of continuous integration, automated tools, industry standards, and best practices in test automation
• Proven ability to think analytically, solve problems, make decisions, and collaborate with cross-functional teams in a fast-paced environment
• Deep experience testing web-based applications and API testing, including performance and load testing
• Experience with Bruno, Postman or SoapUI and familiarity with additional testing frameworks and tools
• Strong organizational skills and the ability to adapt and handle multiple activities with changing priorities simultaneously
• Ability to learn unfamiliar systems and processes quickly, and mentor junior team members
• Experience with version control systems (Git) and CI/CD processes
• Experience leading test automation initiatives and defining testing strategies for complex systems
• Experience with test architecture design and framework development
• Strong communication skills with the ability to articulate technical concepts to both technical and non-technical stakeholders
• Familiarity with AI technologies and their application in software development and testing would be a plus
• Ability to support on-call rotation and provide technical leadership during incidents
• Proficiency in English in a business environment is a must

Perks & Benefits

• Sulamerica Health
• Sulamerica Dental
• Vidalink
• Food/Meal Voucher
• Child Care Assistance
• Day off: on birthday
• Gympass
• Language assistance
• Digital course platform
• Volunteer time off: 2 days a year

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

CSG is an Affirmative Action, Equal Opportunity / Veteran / Disabled / Female / Minority / Sexual Orientation / Gender Identity Employer. CSG does not discriminate on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law, are not taken into account in any employment decision.

CSG will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

For the EEO it's the Law posting, click HERE.