Third Party Manager, Safety & Security

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

In this role, you will be responsible for the management of vendor relationships, and leading functional projects and programs aimed at enhancing safety and security for PayPal Global Safety & Security Department (GSS). Reporting directly to the Sr. Manager of GSS Vendor Management, this highly visible role will require collaborating with other GSS leaders, and internal teams to ensure suppliers deliver exceptional value across products and services while meeting or exceeding contractual obligations for PayPal Global Safety & Security Department (GSS). This role must also be able to interact positively with our GSS team members and internal teams to lead and deliver special projects, while demonstrating accountability for all given deliverables.

Job Description:

Essential Responsibilities:

• Identify issues and recommend best practices for safety and security measures.
• Lead functional projects and programs to enhance safety and security.
• Analyze business trends to inform safety and security strategies.
• Collaborate with peers to suggest efficiencies and improvements.
• Ensure that safety and security protocols are followed within the team.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Preferred Qualification:

Responsibilities

• Lead the creation, negotiation, processing, and tracking of Vendor Contracts, Statements of Work (SOWs) and Purchase Orders (POs) to meet organizational needs and to ensure accuracy, adherence to budget allocations, and compliance with master service agreements and business standards.
• Oversee SOWs and POs, ensuring the achievement of key milestones and adherence to invoicing compliance in collaboration with GSS team
• Support high-value vendor projects, including multiyear contract renewals and global RFPs.
• Review and process vendor invoices accurately, ensuring compliance with terms and resolving any discrepancies to maintain positive vendor relationships.
• Oversee GSS vendor relationships with GSS team and manage day-to-day vendor management operations
• Benchmark cost, performance, and efficiency across vendors with procurement team to drive continuous improvement initiatives at scale.
• Facilitate third-party risk assessments (TPM) to maintain compliance and ensure adherence to risk reassessment service level agreements
• Handle, support and resolve any vendor time-sensitive critical issues, audits, disputes and conflicts with diplomacy and precision
• Support budget and spend analysis to aid decision-making for functional teams.
• Advocate PayPal’s governance initiatives by identifying risks and developing solutions proactively.
• Lead, define and prioritize safety and security project business requirements with appropriate project stakeholders
• Document detailed project feature specifications and ensure they are clearly understood by relevant teams
• Analyze business processes, data, and trends to understand current state; and identify issues and areas for enhancement
• Develop and recommend solutions, which can include enterprise safety and security technology, services, or changes to business processes
• Lead and collaborate with stakeholders and internal teams to develop and deliver solutions as projects
• Support the implementation of new systems and processes through testing, change management, and monitoring results
• Communicate and provide appropriate updates/reviews with team, partners, stakeholders and management

Qualifications:

• Bachelor’s degree in business administration, vendor management or a relevant field is highly preferred.
• 5+ years of experience in business analysis, gathering requirements, managing projects, and working on large projects with multiple dependencies
• Strong attention to detail and ability to visualize operational challenges to find creative solutions.
• Proven ability to develop and manage positive relationships with both internal and external partners
• Proven track record delivering great user experiences and process improvements
• Capable of producing all types of documents including contracts, detailed requirements documents, project plans, Power Point presentations, etc. for all audiences including senior leadership
• Willingness to work outside normal business hours as needed.
• Excellent oral and written communication skills
• Proficient in enterprise systems such as Ariba, Certa, ServiceNow and Fieldglass.
• Ability to negotiate and advocate business priorities with external vendors and internal stakeholders.
• Creativity in implementing processes, tools, and systems to drive efficiency and improvements.

Subsidiary:

PayPal

Travel Percent:

0

• PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com .

The US national annual pay range for this role is $94,000 to $156,200

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us .

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com .

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com .

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community .

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.