Shop Assistant - 24h

As a Shop Assistant at Rituals, you will focus on providing an exceptional customer experience. You will guide and advise customers to find products that meet their unique needs. Key responsibilities include collaborating with your team and management to achieve store goals, ensuring a 'Best in Class' shopping experience, maintaining store presentation according to visual merchandising guidelines, and following safety procedures. You will have opportunities for growth, become an expert in Rituals' products, and expand your skills through an extensive training program.

Must Have

• Guide and advise customers on products
• Collaborate with team and management for store goals
• Ensure 'Best in Class' customer experience
• Maintain store presentation and cleanliness
• Follow safety procedures
• Relevant experience in retail or hospitality
• High energy and customer-oriented mindset
• Team player work ethic
• Decisive and problem-solving ability
• Organized with an eye for detail

Perks & Benefits

• Opportunity for professional growth
• Become an expert in Rituals products and treatments
• Extensive training program for skill development

Job Description

As our new shop assistant, everything revolves around customer experience. Every Rituals customer is unique. With your skills and knowledge, you guide and advise everyone to the right products that meet their needs.

Other responsibilities are:

• working closely with your team, the store manager and assistant store manager to achieve your own goals and those of the store;
• connecting with our customers and ensuring a 'Best in Class' and meaningful shopping experience;
• ensuring that the store is always spick and span according to our company standards, so that our products are presented according to Rituals' visual merchandising guidelines;
• following safety procedures in the store.

In return, you get the chance to grow with us and become an expert in our rituals, products and treatments, and get plenty of opportunities to expand your knowledge and (retail) skills through our extensive training program.

Job Requirements

In your store, you work together with passionate and enthusiastic colleagues. Just like you, they value high-quality customer service. And you notice that. You are also 'one of a kind' because of your ability to connect with customers and make them feel at home in our stores. In addition, as a shop assistant, you are professional and enthusiastic about our brand. You know how to share that enthusiasm by showing our customers how our products can make them feel even better.

And in addition, you have:

• Relevant experience in a similar role within retail or hospitality;
• Lots of energy, a customer-oriented mentality and a team player's work ethic;
• Decisiveness and problem-solving ability;
• Eye for detail, organized and structured.