Shop Assistant - 16h

As a Shop Assistant, you will focus on customer experience, guiding and advising each unique Rituals customer to the right products. You will collaborate with your team to achieve store goals, ensure a 'Best in Class' shopping experience, maintain store cleanliness and visual merchandising standards, and follow safety procedures. You will also have opportunities for growth and training.

Must Have

• Focus on customer experience and product advice
• Collaborate with team to achieve store goals
• Ensure 'Best in Class' customer experience
• Maintain store cleanliness and visual merchandising
• Follow safety procedures
• Relevant experience in retail or hospitality
• Energetic, customer-oriented, team player
• Decisive and problem-solving
• Detail-oriented, organized, structured

Perks & Benefits

• Opportunity to grow and become an expert in rituals, products, and treatments
• Extensive training program to expand knowledge and retail skills

Job Description

As our new shop assistant, everything for you revolves around customer experience. Every Rituals customer is unique. With your skills and knowledge, you guide and advise everyone to the right products that meet their needs.

Other responsibilities include:

• working closely with your team, the store manager and assistant store manager to achieve your own goals and those of the store;
• connecting with our customers and ensuring a 'Best in Class' and meaningful shopping experience;
• ensuring that the store is always spick and span according to our company standards, so that our products are presented according to Rituals' visual merchandising guidelines;
• following safety procedures in the store.

In return, you get the chance to grow with us and become an expert in our rituals, products and treatments, and get plenty of opportunities to expand your knowledge and (retail) skills through our extensive training program.

Job Requirements

In your store, you work together with passionate and enthusiastic colleagues. Just like you, they value high-quality customer service. And you notice that. You are also 'one of a kind' because of your ability to connect with customers and make them feel at home in our stores. In addition, as a shop assistant, you are professional and enthusiastic about our brand. You know how to share that enthusiasm by showing our customers how our products can make them feel even better.

And in addition, you have:

• Relevant experience in a similar role within retail or hospitality;
• Lots of energy, a customer-oriented mindset and a team player’s work ethic;
• Decisiveness and problem-solving ability;
• Eye for detail, organized and structured.