PA to the General Manager

SO/ Maldives is a luxury island getaway resort seeking a Personal Assistant to the General Manager. This role involves comprehensive administrative support, including managing the GM's diary, handling communications, coordinating meetings, preparing reports, and maintaining confidentiality. The PA will also assist with travel arrangements and ensure smooth departmental operations, contributing to the resort's high standards of service and internal control.

Must Have

• Manage the General Manager’s diary to co-ordinate meetings/appointments
• Screen/handle telephone calls, appointments, mails and emails
• Take minutes at the Executive Committee Meeting
• Coordinate and communicate with various departments and all levels of staff
• Prepare and manage correspondences with internal and external parties
• Attend to requests from divisional, corporate or owners offices
• Attend to residents/patrons’ special requests or complaints
• Co-ordinate travel arrangements in a highly efficient manner
• Ensure approval forms are prepared for the General Manager
• Maintain systematic up-to-date filing and tracing systems
• Prepare daily, Weekly and monthly data reports
• Maintain confidentiality of sensitive matters/issues
• Manage and upkeep the functionality and cleanliness of the office
• Ensure adequate stock of office stationery
• Maintain a high level of professionalism and project a positive image
• Ensure that the resort holds execute all required SOPs
• Provide assistance to other operational departments in internal control tools
• Maintain close communication with third parties, public auditors, external auditors
• Bachelor’s degree in Business Administration, Hospitality Management, or a related field
• Proven experience as a Personal Assistant, Executive Assistant, or similar role
• Excellent organizational and time-management skills with strong attention to detail
• High level of professionalism, discretion, and confidentiality
• Strong written and verbal communication skills
• Ability to manage multiple priorities and work under pressure
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
• Experience in calendar management, meeting coordination, and travel arrangements
• Strong interpersonal skills and the ability to liaise with internal and external stakeholders
• Flexibility and willingness to support operational and administrative requirements

Perks & Benefits

• Lots of opportunity to progress and switch it up as part of a global family of brands
• Great healthcare
• Competitive salary
• Some nice extra perks across the Ennismore family of brands
• Learning opportunities to broaden your skillset and development
• An annual diversity and inclusion calendar of events
• The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture

Company Description

SO/ Maldives is reinventing the luxury island getaway experience with bespoke beach-front and over-water villas and sensorial experiences rooted in fashion and art. With diverse dining, a sophisticated playful beach club and serene spa all set in a private lagoon enclave, it's time to escape, explore and play. Where castaway meets runway, the stylish collection of 80 villa collections are designed for open plan living with panoramic ocean views.

A 15-minute speedboat ride from Velana International Airport whisks you away to a private island in this idyllic archipelago overlooking the Emboodhoo Lagoon. Introducing a new generation of luxury for modern adventurers.

Job Description

• Manage the General Manager’s diary to co-ordinate meetings/appointments, and to ensure smooth running of such meetings
• Screen/handle telephone calls, appointments, mails and emails and take action accordingly
• Take minutes at the Executive Committee Meeting
• Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager
• Prepare and manage correspondences with internal and external parties for General Manager’s signature
• Attend to requests from divisional, corporate or owners offices and facilitate it accordingly
• Attend to residents/patrons’ special requests or complaints that are directed to the General Manager
• Co-ordinate travel arrangements in a highly efficient manner and prepare detailed travel file accordingly
• Ensure approval forms are prepared for the General Manager for signature and approval of the Vice President, Operations, e.g. leave application forms, travel approval forms, expense claims reports, etc.
• Maintain systematic up-to-date filing and tracing systems
• Prepare daily, Weekly and monthly data reports.
• Maintain confidentiality of sensitive matters/issues
• Manage and upkeep the functionality and cleanliness of the office
• Ensure adequate stock of office stationery
• Maintain a high level of professionalism and project a positive image of the organization
• To ensure that the resort holds execute all required SOPs.
• To provide assistance to other operational departments in the definition, implementation and follow-up of improved internal control tools.
• To maintain close communication with third parties, public auditors, external auditors

Qualifications

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field
• Proven experience as a Personal Assistant, Executive Assistant, or similar role supporting senior management
• Excellent organizational and time-management skills with strong attention to detail
• High level of professionalism, discretion, and confidentiality
• Strong written and verbal communication skills
• Ability to manage multiple priorities and work under pressure
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
• Experience in calendar management, meeting coordination, and travel arrangements
• Strong interpersonal skills and the ability to liaise with internal and external stakeholders
• Flexibility and willingness to support operational and administrative requirements

Additional Information

• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture.