VIP Host, Colorado
Job Description
- Create new business revenue by developing strong player relationships.
- Manage all aspects of player relationships through local events, communications, and escalations.
- Maintain a thorough understanding of the market and proactively provide new game offerings and promotions.
- Compile player feedback to support platform improvements and identify opportunities.
- Execute against all VIP policies and guidelines, including responsible gaming policies.
- Bachelor’s degree in a related field or relevant experience.
- At least 3 years of experience in a Sales, Account Management, or customer-facing role.
- Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.
- Analytical mindset to make quick and confident decisions on data and trends.
- Willingness to travel and work nights and weekends.
- Ability to obtain and maintain required State Gaming Licenses.
- bonus
- equity
- benefits
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a VIP Host, you'll forge and cultivate relationships with our most engaged players. You’ll execute the day-to-day strategy of our industry-leading VIP engagement program to understand the true needs of our players. To foster long-term customer loyalty, you’ll play a key role in helping us deliver a world-class experience that drives high levels of brand advocacy.
What you’ll do as a VIP Host
- Create new business revenue by understanding and developing strong, authentic, and trusted player relationships.
- Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses.
- Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players.
- Compile player feedback to support improvements to the platform and identify opportunities.
- Execute against all VIP policies and guidelines, including responsible gaming policies.
What you’ll bring
- Bachelor’s degree in a related field or relevant experience.
- At least 3 years of experience in a Sales, Account Management, or customer-facing role.
- Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.
- Analytical mindset to make quick and confident decisions on data and trends.
- Willingness to travel and work nights and weekends.
- Must be able to obtain and maintain required State Gaming Licenses.
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