Warehouse Cross Border Assistant
Job Summary
Job Description
Ninja Van is a tech-driven logistics company providing hassle-free delivery across Southeast Asia. Since 2014, it has grown to become the region's largest last-mile logistics provider, partnering with over 35,000 merchants and delivering over 1,000 parcels per minute across six countries. The company utilizes cutting-edge software, algorithm-based optimization, dynamic routing, end-to-end tracking, and a data-driven approach to offer superior delivery services. This role involves planning and monitoring daily warehouse operations, including in-bounding and out-bounding, coordinating truck loading and unloading, liaising with other departments such as Customer Service, Project Management, and Fleet, and ensuring smooth warehouse operations. It also includes managing paperwork for inbound and outbound materials, maintaining a safe and organized warehouse, analyzing and maintaining KPIs, managing incoming volume to meet KPIs, communicating performance indicators, reviewing operations reports, and working with various teams to implement solutions. Responsibilities also extend to managing documentation for RDO and GRN, handling invoice filing, and monitoring new product types.
Must have:
- Plan and monitor daily warehouse operations.
- Excellent knowledge of warehouse work procedures.
- Good communication in Bahasa Malaysia and English.
- Good coordination and organizational skills.
- Coordinate loading and unloading of trucks.
- Liaise with Customer Service, Project Management, and Fleet.
- Ensure smooth warehouse operation.
- Complete and maintain paperwork for inbound/outbound materials.
- Keep warehouse safe, clean, and organized.
- Analyze and maintain KPIs.
- Manage incoming volume to meet KPIs.
- Communicate performance indicators.
- Manage and review operations reports.
- Work with various teams to implement solutions.
- Manage documentation (RDO, GRN) and filing.
- Monitor new products (NECOM, Bulky).
Good to have:
- At least 1 year of experience.
- Excellent computer skills (Microsoft Office, Email).
- Ability to work extra hours if necessary (OT provided).
5 skills required
Job Details
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
Job Responsibilities
- Plan and monitoring daily warehouse operations, e.g.: in-bounding/out-bounding.
- Excellent knowledge of warehouse work procedures and processes.
- Good communication skills in Bahasa Malaysia and English.
- Good coordination and organizational skills.
- Coordinated the loading and unloading of trucks.
- Liaise with another department such as Customer service, Project management and Fleet.
- Operation to ensure smooth warehouse operation.
- Completed and maintained paperwork required for inbound and outbound materials.
- Kept the warehouse area safe, clean, and organized through regular inspection.
- Analyse and maintain all KPIs given by Ninja Van & Shipper.
- Operations responsibility includes managing the incoming volume/queues to meet KPIs and taking appropriate actions (breach adherence, arranging for overtime, etc.).
- Communicate performance related indicators to the team and management through relevant and timely reports.
- Manage and review operations reports.
- Work with various teams (e.g. CSM, Sales, Core Ops) to implement solutions.
- Able to manage documentation regarding RDO, GRN etc. Handle the filing of (RDO/GRN) invoices and documentation accurately and in an organized manner.
- Monitoring on new product such as NECOM product, Bulky product and etc.
Job Requirements
- Candidates must possess at least SPM/Diploma in any field.
- At least 1 year of working experience in the related field is required for this position.
- Fresh Graduates are also encouraged to apply.
- Excellent computer skills such as Microsoft Office application and Email.
- Ability to work extra hours if necessary (OT provided).
- Ability to work extra hours.
- Ability to solve problems and interact with personnel of various department.
- Applicants must be willing to work in Section 22, Shah Alam.
Working days/hours:
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By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the “Notice”) and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the “Company”) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.
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