Workday – Talent, security architecture / Workday HCM - 4- 6 yrs

This role involves leading the configuration, administration, and support of Workday Core HCM and Talent modules, acting as the primary Workday administrator. Key responsibilities include managing Performance Review processes, optimizing Workday Business Process frameworks, ensuring HRIS data integrity, administering security groups, and supporting system maintenance. The role also requires designing and maintaining custom Workday reports and collaborating on integrations with downstream systems like Payroll and Benefits.

Must Have

• 3+ years of hands-on experience with Workday configuration, reporting, and security administration.
• Strong proficiency in Workday Report Writer, Calculated Fields, Advanced and Matrix reporting.
• Direct experience managing and launching at least two full Performance Review cycles in Workday.
• Solid understanding of Workday Business Process Framework and security architecture.
• Experience supporting UAT and Workday bi-annual release cycles (R1 & R2).
• Ability to analyze complex HR data and translate it into actionable insights for stakeholders.

Good to Have

• Experience supporting integrations with Payroll, Benefits, or other HR vendor platforms.
• Exposure to global HR operations and enterprise HR data governance practices.
• Workday certifications (Workday Pro or equivalent) are a plus.

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Workday Configuration & Talent Management

• Lead configuration, administration, and ongoing support of Workday Core HCM and Talent modules.
• Act as the primary Workday administrator, ensuring real-time alignment with organizational and structural changes.
• Own the end-to-end lifecycle of Performance Review processes, including template design, testing, launch, monitoring, completion, and archival.
• Partner with HR Business Partners to translate talent strategies into scalable and compliant Workday configurations.
• Provide hyper-care and end-user support during critical annual and mid-year performance cycles.
• Optimize Workday Business Process (BP) frameworks to reduce manual effort and improve operational efficiency.
• Manage security, talent management, reporting, and business process configuration with a strong focus on data governance.

System Integrity, Security & Maintenance

• Monitor and maintain HRIS data integrity, accuracy, and compliance across all Workday modules.
• Perform weekly data audits using custom and advanced reports to proactively identify and resolve inconsistencies.
• Administer role-based and user-based security groups, ensuring strict adherence to data privacy and access control standards.
• Support system maintenance activities including testing, validation, and deployment of Workday R1 and R2 releases.
• Execute and validate User Acceptance Testing (UAT) scripts for enhancements, fixes, and Workday releases.
• Document configuration changes, process updates, and create internal “How-To” guides for HR users.

Reporting & Cross-Functional Integration

• Design, build, and maintain custom Workday reports using Report Writer, Calculated Fields, Advanced, and Matrix reports.
• Schedule and distribute critical operational and leadership reports for HR, Finance, and executive stakeholders.
• Leverage Calculated Fields to automate complex business logic and data transformations.
• Collaborate with internal and external teams to support integrations between Workday and downstream systems such as Payroll and Benefits providers.
• Assist in troubleshooting data flow issues and ensure accurate data exchange across systems.

Qualifications

Qualifications

• Bachelor’s or Master’s degree in Engineering, Computer Applications, Business Administration, or equivalent professional experience.

Technical & Functional Skills

• 3+ years of hands-on experience with Workday configuration, reporting, and security administration.
• Strong proficiency in Workday Report Writer, Calculated Fields, Advanced and Matrix reporting.
• Direct experience managing and launching at least two full Performance Review cycles in Workday.
• Solid understanding of Workday Business Process Framework and security architecture.
• Experience supporting UAT and Workday bi-annual release cycles (R1 & R2).
• Ability to analyze complex HR data and translate it into actionable insights for stakeholders.

Desirable

• Experience supporting integrations with Payroll, Benefits, or other HR vendor platforms.
• Exposure to global HR operations and enterprise HR data governance practices.
• Workday certifications (Workday Pro or equivalent) are a plus.

BEHAVIORAL COMPETENCIES

• Strong Customer Orientation: Demonstrates a proactive, solution-focused mindset with a commitment to delivering high-quality outcomes.
• Innovative and Analytical Thinking: Applies creativity and a deep understanding of support priorities to solve problems effectively and drive continuous improvement.
• Curiosity and Initiative: Actively seeks knowledge by asking insightful questions, learning from senior team members, and taking ownership of assigned responsibilities.
• Efficiency and Accountability: Works with a sense of urgency and reliability, consistently meeting deadlines, fulfilling commitments, and achieving service level targets.