Workplace Test Lab Technician

SPONSORSHIP: HP occasionally offers work authorization sponsorship for critical need roles. However, this opportunity currently does not offer work authorization sponsorship and HP will not provide any assistance or sign documentation in support of immigration sponsorship including Optional Practical Training (OPT).

Candidates who identify with a group that is historically underrepresented in the technology sector including by not limited to, African American, Latino, Native American, individuals with disabilities and Veterans are encouraged to apply.

About Us

Innovation is in HP’s DNA. From our origins in a Palo Alto garage in 1939, to our current position as one of the world’s leading technology companies, HP has grown to become a leader in technology and corporate culture, inspiring innovators, and entrepreneurs around the globe.

HP brings together a portfolio that spans printing, personal computing, software and services to serve more than 1 billion customers in over 170 countries. We are committed to fostering a diverse and inclusive workplace that attracts exceptional talent and to supporting our employees to succeed at all levels. We dream in over 35 languages and share one mission: to engineer experiences that amaze.

The Program:

Our future success depends on the innovation and fresh ideas you bring to HP, Inc. We are hiring students and new graduates with a diverse set of skills and experiences to join us, across the different organizations that make us HP, Inc. Our new grad program is intended to help you learn and grow at HP, give you an opportunity to make an impact, and work with leading edge technology. At HP, you’ll use advanced tools and technology to tackle complex challenges that make a real impact on people’s lives.

The Team:

Employee Experience & Innovation (EE&I) is seeking a Test Lab Technician in our future-oriented businesses to test and ensure quality prior to changes and deployments to all of HP.

The EE&I Test Lab Technician will be instrumental in maintaining the integrity and efficiency of the enterprise test lab environment, including validating operating system images, verifying application installations and updates, and ensuring successful implementation of PC-related modifications across the organization.

This role will collaborate directly with change requestors and the Workplace Change Advisory Board (CAB) to oversee testing requirements, ensure proper execution, and deliver constructive feedback throughout the change management process.

Ideal candidates will have a strong technical aptitude, attention to detail, and a commitment to driving positive results. If you’re enthusiastic about technology and thrive in a dynamic, impact-driven environment, we encourage you to apply.

Responsibilities:

• Test new/updated OS images for hardware compatibility and stability
• Document issues and collaborate with dev teams to resolve them
• Install and test new applications and updates
• Verify compatibility with OS and existing software
• Report issues and bugs
• Set up and update test PCs per requirements
• Perform routine maintenance and troubleshoot lab issues
• Record test outcomes and system behavior
• Submit regular status reports and maintain SOPs
• Work closely with team and stakeholders
• Share updates and feedback during meetings
• Stay current with industry trends and best practices
• Recommend and implement process enhancements
• Engage in continuous professional development
• Collaborate with change requestors and testers
• Ensure proper testing of changes before CAB approval
• Provide feedback and validation results to stakeholders

Education and Experience Required (Objective Minimum Qualifications)

• Have no more than 12 months of prior work experience professionally related to the Graduate Hire Requisition they are applying to, (not including internships, teaching assistance, research work, or military experience).
• Will have completed at least your bachelor’s degree prior to your anticipated start date with HP.
• Able to obtain work authorization in the United States without requiring sponsorship in the future.
• Understanding of OS imaging, application installation, and PC configuration
• Familiarity with basic lab procedures, equipment, and documentation
• Strong attention to detail and troubleshooting skills
• Strong communication and collaboration skills
• Work effectively across teams in a cross-functional environment
• Strong time management to prioritize tasks and meet deadlines
• Willingness to learn and adapt to new technologies and processes

Benefits:

The base pay range for this role is $65,300 to $85,680 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.