APAC Field Ops Specialist

Description

Field Operations Specialist – APAC

At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots, optimize network traffic, and dramatically reduce tool cost and complexity, enabling them to better secure and manage their hybrid cloud infrastructure. Gigamon has served more than 4,000 customers worldwide, including over 80 percent of Fortune 100 enterprises, 9 of the 10 largest mobile network providers, and hundreds of governments and educational organizations.

As a key member of Gigamon’s Sales Operations team, you’ll empower the APAC Sales leaders with actionable insights, sophisticated analytics, and strategic reporting that drive business growth. You will champion a data-driven culture—translating complex sales data into clear recommendations covering forecasting, new business development, and account management. Leveraging advanced analytics, you’ll collaborate across cross-functional teams to deliver market intelligence and business solutions at scale, enabling Gigamon to identify opportunities, optimize sales performance, and accelerate success in a rapidly evolving market. This role offers the chance to shape sales strategy, design scalable processes, and influence decision-making at the highest levels—while developing your career in a collaborative, innovative, and mission-driven environment.

Responsibilities:

• Provide in depth forecasting analysis.
• Work closely with Gigamon's Sales, Finance, and Marketing organizations to understand the business intelligence and share insights with sale leaders and the VP leadership team.
• Drive monthly and quarterly reporting on key metrics on pipeline, sales trends to sales leaders.
• Perform ad-hoc analysis to predict, measure and interpret business trends.
• Support business planning, strategy, and modeling activities.
• Identify opportunities to improve reporting.
• Help with monthly and quarterly close activities to ensure data accuracy and integrity on bookings and maintain key business metrics for reporting to the leadership team.
• Help maintain updated sales hierarchy, territory changes, and commission role/plan changes. Help report on ad hoc metrics.
• Provide key data metrics for the regional QBRs.
• Help maintain key fields within SFDC to ensure data integrity, allow for accurate reporting and sales hierarchy.

What you’ve done:

• 6+ years Sales Operations experience or similar role; strong understanding of Sales organizations at corporate, field and channel levels.
• Proven track record of insightful analytics for a global sales organization experiencing high growth.
• Participated in and improved forecasting as well as pipeline hygiene at the regional and/or global level.

Required Skills & Qualifications:

• SFDC power user highly desired, with ability to independently build and run reports/ dashboards that cater to business or analytical needs.
• Experience using Clari, forecasting and associated dashboards.
• Strong Microsoft Office skills especially Excel.

Who You Are:

• Self-starter.
• Analytical data driven mindset; problem solver at ease operating in a fast-paced environment; strong process orientation.
• Highly collaborative, customer and channel focused.
• Strong oral and written communications skills.

As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, veteran status, genetic information, or any other protected characteristic under applicable federal, state, and/or local law. For more information, please refer to Know Your Rights: Workplace Discrimination is Illegal.

We are committed to providing reasonable accommodation for all qualified individuals with disabilities. If you require a reasonable accommodation, please contact us at (669) 240-2248.

If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences.

The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy, will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.).