Business Analyst (Enterprise Business Application)

A bit about us 

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
 

Job Description

Company Summary

Trek Bicycle is a global leader in the design and manufacture of bicycles and related products. We believe bicycles offer simple solutions to some of the world’s most complex problems. We’re committed to breaking down the barriers that prevent people from using bicycles more often—for transportation, recreation, and inspiration.

Our mission is simple: create products we love and take care of our customers. We value fresh ideas from anywhere, positive energy, making tough calls when needed, and turning ideas into action quickly. We’re a team that believes in doing great work—and enjoying the ride.

Position Summary

The Enterprise Business Applications Analyst will serve as a key contributor within the Business Applications team, supporting a wide variety of business systems used across departments including Finance, Product, Engineering, Retail, and IT. This role requires gathering requirements, driving process improvements, and collaborating with business stakeholders and technical teams to enhance tools and workflows. You will be expected to independently lead discussions, document solutions, and deliver high-quality functional/technical documentation to support Trek’s growing global business application ecosystem.

Key Responsibilities

• Collaborate with global stakeholders across functions to gather and document business and technical requirements.
• Lead recurring meetings with business users to support tool adoption, gather feedback, and document use cases.
• Own the lifecycle of Agile stories, from idea to production, including mockups, data flows, SQL queries, and user documentation.
• Create process maps, UI mockups, and decision logs using tools like LucidChart, Power BI, and Confluence.
• Support and improve workflows within tools such as JIRA, Confluence, JSM, Smartsheet and more.
• Facilitate agile ceremonies: sprint planning, standups, demos, and retrospectives.
• Research and assess current vs future state of systems and provide actionable recommendations.
• Debug business application issues using tools like Power Automate, Postman, SQL, and Graph Explorer.
• Work closely with vendors and internal developers to implement solutions and resolve issues.
• Document and support application onboarding, license tracking, and basic admin processes.
• Help define and track KPIs for business tool performance and user sentiment.

Required Qualifications

• 3–5 years of experience as a Business Analyst or in a similar role working on enterprise software applications.
• Experience supporting, administering, license management, with a variety of business applications as well as the Atlassian suite.
• Strong verbal and written communication skills, including documentation of technical and functional requirements.
• Experience working in Agile environments and with project management tools (e.g., JIRA, Confluence).
• Ability to independently lead discovery meetings, identify process improvements, and translate them into technical stories.
• Working knowledge of Microsoft 365 tools (Power BI, Power Automate, SharePoint), Atlassian Suite tools, and SQL.
• Understanding of enterprise business processes in IT, Finance, Retail, and Engineering domains.

Preferred Qualifications

• Exposure to tool procurement, and vendor relationship management.
• Experience building low-code automations or integrations (Atlassian automation, Power Platform, Postman, Graph Explorer).
• Experience with third party add-ons, API configuration, and certificate management

Soft Skills

• Curious, proactive, and willing to dig into new business areas and technologies.
• Skilled at asking the right questions and driving discussions toward clarity and action.
• Organized, detail-oriented, and accountable for delivering outcomes.
• Able to collaborate across time zones and cultures in a global team environment.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!