Canada Disney Cultural Representative Program

3 Months ago • All levels

Job Summary

Job Description

The Canada Cultural Representative Program is a 12-month work experience at Walt Disney World Resort. Representatives authentically showcase Canadian culture and traditions in various roles (Food & Beverage, Merchandise, or Attractions) within Epcot's World Showcase. Responsibilities vary by role but generally include guest interaction, sales, cash handling, and maintaining a positive guest experience. Food & Beverage roles involve serving food and drinks, while Merchandise focuses on sales and stocking. Attractions roles involve operating rides, delivering narrations, and ensuring guest safety. The program requires fluency in English, the ability to represent Canada authentically, and full availability to work various shifts.
Must have:
  • Fluent English
  • Represent Canada authentically
  • Available for all shifts
  • Guest interaction skills
  • Cash handling experience

Job Details

Job Summary:

The Cultural Representative Program is a twelve-month work experience located at Walt Disney World® Resort, near Orlando, Florida. It is an opportunity to be immersed in different cultures from around the world and build lifelong relationships.

Participants need to be able to authentically represent and showcase the distinctive cultures and traditions of one of the countries or regions we have recreated in look and ambiance at the Walt Disney World Resort. They will also be interacting with people from across the globe and crafting immersive experiences for our guests, while fulfilling various front-line, customer-facing roles!

Countries and regions represented are: Canada, China, France, Germany, Italy, Japan, Mexico, Morocco, Norway, Southeast Asia (India, Indonesia, Thailand), Sub-Saharan Africa (Botswana, Eswatini, Lesotho, Malawi, Mozambique, Namibia, Rwanda, South Africa, Tanzania, Uganda, Zambia, and Zimbabwe), and United Kingdom.

This application is for positions that will have different start dates throughout 2025.

Responsibilities:

Our Canada Cultural Representatives can be placed in a Food & Beverage, Merchandise, or Attractions role. Below are descriptions for each position.
Epcot World Showcase - Food and Beverage:
  • Proactively greeting and interacting with every Guest that enters or leaves the restaurants
  • Escorting Guests to tables
  • Selling food & beverages, including alcoholic beverages
  • Utilizing a computerized reservation system for seating Guests in the restaurant
  • Setting and stocking tables, carts, and restaurants side stations
  • Cash handling - manual and using computerized registers
  • Bussing tables, cleaning kitchen and counter equipment, emptying trash cans
  • Heavy lifting, pushing carts, carrying heavy trays
  • Providing resort and park information to Guests
  • Possible prolonged exposure to weather conditions

    Epcot World Showcase - Merchandise:
  • Proactively greeting and interacting with every Guest that enters or leaves the shops
  • Demonstrating and selling merchandise (including alcohol and tobacco) in indoor and outdoor areas
  • Filling orders, preparing and assembling food items
  • Cash handling - manual and using computerized registers
  • Stocking and cleaning shelves and carts
  • Receiving/putting away stock and deliveries
  • Stroller/wheelchair rental – including repetitive lifting, stacking and pushing strollers and wheelchairs
  • Preparation of food/candy
  • Preparing packages for shipping/delivery
  • Possible prolonged exposure to weather conditions
Epcot World Showcase - Attractions:
  • Working at one or more of the "rides" or theater shows
  • Loading and unloading Guests from an attraction
  • Operating sophisticated ride systems
  • Memorizing and delivering lengthy narrations on a microphone to large groups
  • Retrieving and arranging strollers
  • Assisting with emergency evacuations of attractions when necessary
  • Monitoring Guest flow and providing a safe Guest experience

Basic Qualifications:

To be eligible to apply for the Canada Cultural Representative Program, you MUST:

  • Speak English fluently.
  • Be at least 18 years of age to apply.
  • Be able to authentically represent Canada.
  • Be receptive to Disney Look guidelines.
  • Be fully available to work Sunday through Saturday, including days and nights, holidays and overtime.

Candidates are required to attend a presentation and in-person interview in Canada, and to upload a Resume/CV and Cover Letter in English for this job application.

Former Cultural Representative Program participants must wait 15 months from your most recent program end date to apply for a new Cultural Representative Program.

Additional Information:

We offer an hourly rate of pay starting at $17.00 per hour depending on the role they are selected to perform.

We strongly encourage candidates to explore prior to submitting an application.


Keyword: IntlCRP1

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From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

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