Customer Success Manager - Data Solutions (m/f/d) in Part-time or Full-time

20 Minutes ago • All levels
Customer Service

Job Description

ISS FWW is the leading German fund data provider and has been part of ISS-STOXX since 2019. With data from the FWW fund database, FWW supports fund advisors and investors in making informed investment decisions. We are looking for Customer Success Managers - Data Solutions (m/f/d) for the expansion of our team in Haar near Munich, either part-time or full-time. You will help our customers transmit fund data from the fund company to ISS FWW in regulated formats, requiring written and telephone communication. You are also responsible for coordinating and monitoring the maintenance of data and documents related to investment funds.
Good To Have:
  • Experience/training in the financial sector
Must Have:
  • Precise, independent, and reliable work ethic with high quality standards
  • Open, communicative personality
  • Enjoyment in customer interaction
  • Teamwork ability
  • Logical, customer-oriented, and solution-oriented thinking
  • Basic technical understanding
  • Experience in customer service / after sales
  • Interest in building and maintaining long-term customer relationships
  • Quick grasp and high self-motivation
  • Proficiency in German and English (spoken and written)
Perks:
  • A young, dynamic, and motivated team
  • A professional and exciting work environment with an open corporate culture
  • A secure, responsible, and long-term position

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ISS FWW is the leading German fund data provider and has been part of ISS-STOXX since 2019.

With the data from the FWW fund database, FWW supports fund advisors and investors in making informed investment decisions.

We are looking for Customer Success Managers - Data Solutions (m/f/d) for the expansion of our team in Haar near Munich, either part-time or full-time.

You will help our customers transmit fund data from the fund company to ISS FWW in regulated formats.

This requires written and telephone communication with our customers.

You are also responsible for coordinating and monitoring the maintenance of data and documents related to investment funds.

Your Profile:

  • Precise, independent, and reliable way of working with high quality standards
  • Open, communicative nature
  • Enjoy interacting with customers
  • Team player
  • Logical, customer-oriented, and solution-oriented thinking
  • Basic technical understanding
  • Experience in customer service / After Sales
  • Interest in building and maintaining long-term customer relationships
  • Quick comprehension and high self-motivation
  • German and English in spoken and written form
  • Ideally experience/training in the financial sector

We Offer:

  • A young, dynamic, and motivated team
  • A professional and exciting work environment with an open corporate culture.
  • A secure, responsible, and long-term position.

FWW Fundservices GmbH Münchener Straße 14 85540 Haar bei München

#LI-TG1 #ASSOCIATE #FWW

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