Logistics Specialist

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Logistics Specialist

Onsite - Eindhoven - Full time

Fixed Term Contract for 1 year

We are seeking a Logistics Specialist for a 1 year fixed term contract to join our team in Eindhoven and be responsible for managing and optimizing the daily logistics processes across the organization to ensure efficient, compliant, and cost-effective operations.

Ideally you will have experience in a similar role within a fast paced environment, offering a detail-oriented adaptable approach within inventory management and logistics concepts.

Why us

This role offers a great opportunity to grow within a forward-thinking organization and be part of progressive diverse team in Eindhoven.

Illumina's employee benefits are industry-leading and include flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, employee stock purchasing program, volunteer time off and much more!

The role

As Logistics Specialist you will be involved in collaborating with cross-functional teams, maintaining quality standards, and acting as a subject matter expert on global logistics, import/export regulations, and order management.

Responsibilities:

• Providing high-level coordination of order processing, ensuring efficient prioritization, allocation, and release of orders to meet delivery commitments.
• In the role as Subject Matter Expect, responsible for monitoring and managing workload and backlogs, ensuring optimal resource allocation and readiness for peak periods including delivery planning
• Overseeing invoice creation processes, ensuring accuracy, regulatory compliance, and resolution of invoicing issues.
• Coordinating Coordinate with cross-functional teams to troubleshoot any invoice or regulatory blocks
• Managing all aspects of transportation logistics, including carrier relations, export/import documentation, and scheduling, to ensure smooth and compliant global shipments.
• Leading initiatives with internal teams and third-party providers to improve logistics performance and streamline transportation processes.
• Supervising shipment tracking and exception management, proactively mitigating issues using lane performance with carriers and internal stakeholders.
• Leading efforts to enhance visibility into shipment status, improve tracking accuracy, and develop corrective actions for problematic shipment routes.
• Acting as the primary escalation point for logistics-related complaints and field return issues, ensuring timely and effective resolutions.
• Implementing root cause analysis and preventive actions to minimize future issues, maintaining a customer-focused approach to logistics support.
• Ensuring all logistics operations comply with quality and regulatory standards, partnering with compliance teams to address country-specific requirements.
• Maintaining high standards for inventory accuracy and minimize discrepancies through continuous process improvements.
• Developing and generate performance reports, providing insights and recommendations for process optimization and cost savings.
• Supporting knowledge transfer and training for logistics staff, ensuring alignment with best practices and organizational standards.
• Participating in and lead special projects aimed at enhancing logistics operations and supporting strategic business objectives.

Note: Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Requirements:

• Solid knowledge of import/export regulations and country-specific compliance requirements.
• Strong understanding of inventory management and logistics concepts.
• Ability to analyze and independently resolve planning and logistics issues.
• Proficiency in ERP systems and familiarity with office software (e.g., Word, Excel, PowerPoint).
• Experience with process improvement initiatives; Continuous Improvement experience is preferred.
• Excellent mathematical, organizational, and detail-oriented skills.
• Familiarity with GMPs, product specifications, and incoming inspection procedures.
• Strong verbal and written communication skills, with the ability to present effectively.
• Able to work cross-functionally and communicate effectively with multiple teams.
• Experience in preparing and delivering performance and compliance reports.

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities

Experience/Education:

• HBO level professional and intellectual ability
• Minimum of 6+ years of relevant experience in logistics
• Fluency in English is required, and knowledge of any additional European language is a strong advantage.

All job offers with Illumina are subject to a valid VOG (Code of conduct). Failure to be able to supply this may result in the retraction of any employment offer.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.