The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers.
You will play a crucial role in our rapidly growing operation. Responsibilities include resolving issues for our sellers and buyers all while ensuring inventory accuracy and quality standards. This role will resolve all issues with the customer in mind while relying on our Company’s process standards and expectations. Additionally, you will focus on reducing the financial impact to operations and the company by accurately assessing each problem order. The ideal candidate approaches work with a results-oriented and learner’s mindset and thrives in a fast-paced environment.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.