Poker Dealer

1 Month ago • All levels • Operations

About the job

Job Description

As a Poker Dealer at Grosvenor Casino in Edinburgh Maybury, you'll be responsible for dealing a successful and entertaining poker game, both tournament and cash games. This role requires you to be efficient and precise, but also to entertain the players at the table, creating a memorable guest experience. You'll welcome customers, work with colleagues to provide excellent service, deliver a high-quality experience, communicate effectively, create a fun and community-oriented environment, maintain impeccable technical standards in dealing and enforcing rules, interact with customers in a variety of ways, and ensure the security of the game and assets. You'll also need to comply with all regulations, particularly for licensing conditions and safer gambling practices.
Must have:
  • Positive attitude
  • Hospitality experience
  • Experience as Poker Dealer (Preferred)
  • Unrivaled customer experience delivery
  • Collaboration skills
  • Adaptability to change
  • Interpersonal skills
  • Conflict resolution
  • Shift work flexibility including weekends and holidays
Perks:
  • Rate of Pay £11.65ph
  • Opportunity to gain Licence and earn more
  • £1ph extra for hours worked from Midnight to 8am
  • Share of Casino Tips
  • Paid Breaks
  • Team Room facilities
  • Full time Permanent Contract
  • Free Parking
  • 50% discount on Food
  • Free Birthday Meals
  • Team Forum
  • STARS Awards
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Company Description

We are looking for Keen and energetic people to come and work in our Beautiful Edinburgh Maybury Casino, working in the Poker Room. You would be given complete training by our skilled team, getting you ready to deal Poker Professionally.

Poker is mainly run during the evenings and into the night, so predominantly this role suits someone who is looking for Nights and weekends. We can give varied levels of hours as contract, so if you are looking for Part time or Full time, apply and we can discuss.

Benefits

  • Rate of Pay £11.65ph
  • Opportunity to gain Licence and earn more.
  • £1ph extra for hours worked from Midnight to 8am
  • Share of Casino Tips
  • Paid Breaks!
  • Team Room facilities
  • Full time Permanent Contract
  • Free Parking
  • 50% discount on Food
  • Free Birthday Meals
  • Team Forum who organises nights out among other fun events
  • STARS Awards for the best of the Team.
  • Lots More!

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

Job Description

Grosvenor Casino, Edinburgh Maybury

Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way, but more than that you will be entertaining the players at that table.

You’ll need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience.

You will;

  • Welcome customers warmly in to the business
  • Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
  • Work with your colleagues to provide efficient and dynamic service
  • Deliver an excellent quality experience by evaluating individual needs and acting upon this information
  • Communicate effectively with colleagues and card room supervisor
  • Create an environment of community and fun
  • Show immaculate technical standards in dealing, chips skills, bet calculation and enforcing the rules of the game.
  • Interact with customers in a range of ways that is consistent with their experience and ability in the game
  • Maintain the security of the game, cash and assets
  • Ensure you proactively comply with all regulation, particularly for licensing conditions, and safer gambling

Qualifications

  • Positive attitude
  • Experience of working successfully in a hospitality role
  • Previous experience working as a poker dealer (Preferred)
  • Fanatical about delivering unrivalled customer experience
  • Ability to collaborate with the wider business
  • Comfortable with change and ability to embrace new ways of working
  • Good interpersonal skills and conflict resolution
  • Must be able to work shifts at any time of the day, including weekends and bank holidays.
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