Receptionist

1 Year ago • 1-2 Years • Customer Service

Job Summary

Job Description

Receptionist with 1-2 years experience, excellent communication skills, organized and multi-tasking abilities. Manage guests, vendors, candidates and provide administrative support.
Must have:
  • Administrative Support
  • Customer Service
  • Communication Skills
  • Organized
Good to have:
  • High-Tech
  • Start-Up
  • Microsoft Office
  • Google Applications
Perks:
  • Great Place
  • Onsite Events

Job Details

About AppLovin

AppLovin makes technologies that help businesses of every size connect to their ideal customers. The company provides end-to-end software and AI solutions for businesses to reach, monetize and grow their global audiences. For more information about AppLovin, visit: www.applovin.com.

To deliver on this mission, our global team is composed of team members with life experiences, backgrounds, and perspectives that mirror our developers and customers around the world. At AppLovin, we are intentional about the team and culture we are building, seeking candidates who are outstanding in their own right and also demonstrate their support of others.

Fortune recognized AppLovin as one of the Best Workplaces in the Bay Area 2022, and is a Certified Great Place to Work in 2021, 2022 and 2023. Check out the rest of our awards HERE.

A Day in the Life 

AppLovin is searching for a highly motivated Receptionist with experience in administrative support. The Receptionist will act as the first point of contact for all guests, vendors, and candidates, provide general assistance to visitors and internal employees, have an onsite presence, and deliver exceptional customer service with enthusiasm. This person will be an intricate part of the AppLovin day to day. The ideal candidate has experience working in a fast-paced, dynamic environment and supporting the needs of employees. This role is based in our Palo Alto, CA HQ and is a 100% in-office role.

The Impact You’ll Make

Be the face of the headquarter office in Palo Alto.

  • Provide excellent service by greeting guests, candidates, and visitors to ensure they have a stunning lobby experience.
  • Oversee the guest management system for all guests to sign in. 
  • Handle inquiries and provide accurate information or direct queries to the appropriate person or department.
  • Manage the requests of employees in a timely manner.
  • Order office supplies as needed
  • Ensure the Business Centers and lobbies are tidy and stocked with necessary supplies
  • Schedule appointments and meetings, and manage conference room reservations.
  • Maintain office security by following safety procedures and controlling access via the reception desk. Manage distribution of access badges for new and current employees. 
  • Manage incoming and outgoing mail and packages, including sorting, distributing, and preparing outgoing mail.
  • Assist with administrative tasks such as data entry, filing, photocopying, and scanning documents.
  • Identify and coordinate with vendors for in-office perks
  • Help coordinate and facilitate onsite events such as happy hours, onsite meetings, and other events as needed.
  • Assist the Facilities team with special projects as needed.

Basic Qualifications

  • 1-2 years administrative support or customer service experience
  • Excellent verbal and written communication skills
  • Strong aptitude for staying focused and organized in a fast-paced environment
  • Superior multi-tasking and time-management abilities
  • Excellent computer skills including Windows, Microsoft Office, Google Applications, JIRA, and Slack
  • Work experience in high-tech and/or start-up environment preferred 

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on March 12, 2024.

Please see the independent bias audit report covering our use of Covey here.

AppLovin is proud to be an equal opportunity employer that is committed to inclusion and diversity. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or other legally protected characteristics. Learn more about EEO rights as an applicant here.
 
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send us a request at accommodations@applovin.com.
 
AppLovin will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.  If you’re applying for a position in California, learn more here.
 
Please read our Global Applicant Privacy Notice to learn more about how AppLovin processes your personal information.

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