Sales Advisor - Punta Shopping Punta del Este

WHAT YOU WILL DO

As a Sales Advisor at H&M, you will play a key role in creating an exceptional experience for our customers. You will welcome them, guide them through the store, and help them find what they need while highlighting our products. Acting in line with our values, you will contribute to both your own success and that of the company.

Your responsibilities will include:

→ Sharing your knowledge about fashion and products to help customers make informed decisions.

→ Collaborating with your team to provide exceptional service at every stage of the customer journey.

→ Ensuring that the store and storage area are well-stocked, organized, and attractive.

→ Supporting store opening and closing.

→ Representing yourself and the brand positively in all interactions with customers.

We are looking for people with availability to work in one of the following schedules:

• 16 hours per week: We require full availability to work in rotating shifts between Monday and Sunday; distributed over 4 days, 4 hours of work.

If you have 16 hours availability, when applying you must select the options: Between 10-20hrs.

WHO YOU WILL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic store team, every role—from Sales Advisors, Cashiers, Department Managers, Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment.

You will also connect with the area team, collaborating across stores to share knowledge and achieve success together. Along with your team, you will play a fundamental role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful relationships with customers in our stores, we make fashion accessible and sustainable for everyone.

WHO YOU ARE

We are looking for people with…

→ Experience in customer service within the world of fashion, retail, or other similar sectors.

And people who are…

→ Passionate about fashion and about offering an exceptional in-store experience, promoting our products and driving sales.

→ Who thrive in dynamic and collaborative environments.

→ Communicative, creative, curious about in-store technology, and eager to learn and develop.

→ Flexible and action-oriented.

WHO WE ARE

H&M Group is a global company of fashion brands and innovative projects. Our goal is to demonstrate that you don't have to choose between exceptional design, accessible prices, and sustainable solutions. We want to free fashion for the majority, putting our customers at the center of every decision we make.

We are thousands of passionate and talented colleagues, united by our shared culture and values. Together, we want to leverage our power, scale, and knowledge to lead the fashion industry towards a more inclusive and sustainable future.

WHY YOU WILL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits and extensive development opportunities worldwide.

→Staff discount: All our employees receive an employee discount card, which can be used across all H&M Group brands in stores and online. In addition to our global benefits, all our local markets offer different competitive advantages and benefits. Please note that these may differ depending on the type of employment and countries.

→Dress your own style: We want you to dress in your own style; you don't need to wear a uniform. You just need to maintain a professional and inspiring image, always dressing with your own personality.

→Go Integro: All H&M employees can access the GoIntegro platform, where you will find discounts at various businesses associated with the company.

Other benefits will be communicated according to your progress in the process.

JOIN US

Our essence comes from a combination of many factors: our inclusive and collaborative culture, our strong values, and our growth opportunities. But, above all, what defines us are our people.

Take the next step in your career with us. The journey begins here.

Evaluation for in-store roles:

To manage the high volume of applications for the Sales Advisor position, we use an online skills-based assessment in some of our stores. You will need to complete it as part of the selection process. Your responses will be evaluated using a tool that applies predefined criteria by H&M Group.

After completing the assessment, you will have the opportunity to provide feedback and ask questions. If you experience difficulties or prefer an alternative assessment method, please contact us at recruitment_support@hm.com. Choosing an alternative will not affect your application.

For more information on how we process your personal data, please consult our Privacy Notice.

We are committed to a fair, equitable, and competency-based selection process. Therefore, we kindly ask you not to attach a cover letter to your application.