Senior Account Partner - KSA

1 Month ago • 8 Years + • Account Management

Job Summary

Job Description

Salesforce is the #1 AI CRM, driving customer success through innovation and trust. This role is for a Senior Account Partner based in Saudi Arabia, initially under a UAE contract. The Snr. AP is a strategic sales leader responsible for selling the full portfolio of Success Cloud offerings to designated accounts. This individual will act as a trusted advisor, helping customers maximize business value from their Salesforce investment by understanding their motivations, strategic goals, and desired outcomes. Key responsibilities include driving adoption, generating pipeline, and delivering sales presentations to C-level clients, with a focus on YOY growth in services bookings and revenue.
Must have:
  • Exceed CSG Success Cloud growth and bookings, ensure organizational health and customer satisfaction goals as a regional leader
  • Use industry expertise and business sense to understand a customer’s motivation, business drivers, strategic goals and objectives, and desired business outcomes
  • Engage customers, especially C-Level, using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship
  • Build a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer’s investment in the Salesforce Platform
  • Develop and handle a territory plan and a personalized account plan for each customer, which aligns with their business goals
  • Forecast accurately and timely, build a pipeline and progress opportunities to deliver Success Cloud YOY revenue growth
  • Form a positive relationship with the License Sales organization and regional Alliances/Partner organizations that are instrumental to success
  • Be a recognized role model for collaboration, leadership and overall business results
Perks:
  • Wellbeing reimbursement
  • Generous parental leave
  • Adoption assistance
  • Fertility benefits

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

This position is based in Saudi Arabia and will initially be offered on an interim United Arab Emirates employment contract (while being based in Saudi Arabia). Once our Saudi Arabian legal entity becomes operational, the successful candidate will be transitioned to a Saudi Arabian employment contract which will be subject to Saudization regulations.

Please note that due to current immigration regulations, there may be restrictions on candidate eligibility.

The CSG Senior Account Partner (Snr. AP) is a passionate and strategic sales leader. This person will sell the full portfolio of Success Cloud offerings to designated accounts. The Snr. AP must be a strategic problem solver with enterprise, commercial, and cross-functional skills, demonstrate high energy, and have strong sales management experience. The Snr. AP will earn the right to be a trusted advisor to the customer, with the primary goal of helping customers generate significant business value from their Salesforce investment. This individual will be encouraged to understand and handle our customers throughout their lifecycle, driving adoption through sales activity for new and existing customers; this will include pipeline generation and delivering sales presentations to C-level clients. The primary measurement of success for this role will be YOY growth in overall services bookings and revenue.

Responsibilities:

  • Exceed CSG Success Cloud growth and bookings, ensure organizational health and customer satisfaction goals as a regional leader
  • Use industry expertise and business sense to understand a customer’s motivation, business drivers, strategic goals and objectives, and desired business outcomes
  • Engage customers, especially C-Level, using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship
  • Build a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer’s investment in the Salesforce Platform
  • Develop and handle a territory plan and a personalized account plan for each customer, which aligns with their business goals. Forecast accurately and timely, build a pipeline and progress opportunities to deliver Success Cloud YOY revenue growth
  • Form a positive relationship with the License Sales organization and regional Alliances/Partner organizations that are instrumental to success
  • Be a recognized role model for collaboration, leadership and overall business results

As a Snr. Account Partner,

  • you are internally and externally recognized as business contributor, industry or product specialist.
  • have high level of knowledge of emerging business / industry trends and product direction.
  • settle the best customer success approach based on general direction from senior management.
  • work on complex business issue and initiatives that require business or industry knowledge.
  • act as an advisor on complex issues and initiatives, exercising discretion and latitude in reaching their goals. Leads cross functional teams and mentors others.

Basic Qualifications & Skills:

  • 8+ years of consultative sales experience with consistently exceeding quota
  • Of which, 5+ years experience selling and/or delivering professional services for a strategic consulting firm or large scale system integrator
  • Develop and maintain C-level relationships where you are recognized as a trusted advisor
  • Experience growing accounts with large and complex pursuits ($M+)
  • Highly collaborative and excels in a complex, matrixed environment
  • Great teammate with strong interpersonal skills
  • Ability to thrive in a fast-paced environment

Benefits & Perks:

Check out our benefits site (https://salesforcebenefits.com/international.html) that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Visit for the full breakdown!

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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