Senior Business Analyst - Workflow Reporting

Job Description

The Reporting Lead will support reporting requirement in Order Management //Customer implementation as a part o Metrics office team to help build method of works that drives report simplification and efficiency. This role will partner with the Technology team and will be accountable for monitoring, crafting, and sending various reports/dashboards related operations.

Role Responsibilities & Key Accountabilities:

• Works closely to ensure data stores and applications implement to defined data management and data access practices, policies, and procedures
• Provides sophisticated reports, with both quantitative / qualitative analysis, analysing large data-sets, for internal or external reports
• Leads requests from internal clients, collaborating closely with Analytics teams across different geographies to ensure co-ordination and consistent data reporting across the Group
• Is responsible for the training and development for junior staff, improving the knowledge of the team
• Translates business needs into data analysis and reporting solutions, and automates requests where appropriate and efficient
• Collect, extract, analyse, interpret and report key data from sophisticated data sets
• Be responsible for the automation development from lead to implementation
• Define technical requirements and build high level specifications to ensure feasibility, functionality and integration of automation
• Supports the build of systems and processes to transform raw data into actionable business insights and intellectual property
• Helps to develop strategies for effective data analytics and management of data sources, for internal and external purposes
• Applies industry knowledge to interpret data and improve performance, working closely with Business Development to ensure clients are satisfied with their products and services
• Knowledge of Order management/ Accounts receivable/billing preferable
• Understand databases, structure, schema's
• Build efficient power BI dashboards
• Customer management
• Backup for Senior
• Independently handle projects

Qualifications & Experience:

• Engineering Degree or equivalent experience
• hands on Experience in SQL/Power BI/ power Apps// database knowledge preferably oracle/SAP//snowflake
• Python (preferable)
• Customer implementation /Order Management/accounts payable/collections/billing /compliance knowledge preferable
• Experience with database use, database platforms and analysing large datasets
• Previous experience working in report generation, dashboard building modelling, and trend forecasting

Soft Skills:

• Good Communication and presentation skills
• Highly driven, upbeat, flexible, resourceful and ability to multitask
• Clarity of thoughts and vision
• Ability to conceptualize and bring solutions to the table
• Alignment to timeliness, without sacrificing the quality of output
• Hands on and detail oriented, with a good ability to coordinate across different geographies and with different custom