The Fairmont Chicago, Millennium Park is seeking a proactive, highly organized, people-focused Talent & Culture Coordinator to provide administrative support to the Talent & Culture team. This role is critical in ensuring the smooth operation of the Talent & Culture and the greater hotel, managing a wide range of administrative tasks and projects with discretion, efficiency, and a commitment to excellence.
As the first point of contact in the Talent & Culture Office, the ideal candidate will be a trusted professional who thrives in a fast-paced luxury hospitality environment and takes pride in ensuring our colleagues feel valued.
What you will be doing:
* Provide day-to-day administrative support to the Talent & Culture team
* Perform administrative duties such as answering departmental phones, maintaining employee files, retrieving and sorting mail, and ordering office supplies
* Respond to employee inquiries regarding policies, benefits, and HR procedures in a courteous and confidential manner.
* Support HR initiatives, such as employee engagement events, recognition programs, and training sessions
* Maintain accurate and up-to-date employee records in compliance with legal and hotel policies
* Assist with compliance efforts, personnel file audits, and workplace safety initiatives
* Assist with payroll and timekeeping processes, ensuring accurate data entry and timely submissions
* Assist with the recruitment process, including posting job openings, screening applications, and coordinating interviews
* Champion onboarding and orientation programs to ensure a welcoming and informative introduction for new employees
* Ensure all employee communications are consistent, clear, and aligned with hotel values
* Promote a positive workplace culture by building an environment that encourages open communication, trust, and mutual respect
* Other duties as assigned
Your experience and skills include:
* Bachelor’s degree in Human Resources, Hospitality Management, or related field preferred.
* Minimum of 1–2 years of experience in human resources or luxury hotel/high-end hospitality setting preferred
* Knowledge of Human Resources operation, policies, and procedures required
* Excellent interpersonal and communication skills
* Ability to prioritize work in an environment with multiple interests
* Ability to handle complex and confidential information with discretion
* Competency using a variety of computer software
* Ability to communicate both verbally and written in English
* Ability to write reports, business correspondence, and procedure manuals
* Ability to effectively present information and respond to questions from managers, clients, customers, and vendors
* Ability to possess a high level of professionalism and integrity while maintaining confidentiality