Technical Writer - US Remote

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

With over 20 Billion rows of license plate and geospatial data, Digital Recognition Network (https://drndata.com) is a fast-growing License Plate Recognition Data company that is looking for a Project Manager to help execute on the backlog of commercial products. The company’s image capture and analysis platform, which includes fixed and mobile license plate reader cameras driven by machine learning and artificial intelligence, provides vehicle location data to public safety and commercial customers. Acquired by Motorola Solutions in January 2019, this new product offering will expand the command center software portfolio with the largest shareable database of vehicle location information that can help shorten response times and improve the speed and accuracy of investigations.

Job Description

As a technical writer you will translate complex information into words that a non-technical/non-scientific person can understand and use. This candidate must be able to write in a way that the targeted audience can understand and create the documents that teach the world how to operate systems and understand processes properly.

The technical writer is expected to produce the following types of documents:

• Technical Documentation of System Processes and Flows
• User Guides
• Reference Guides
• Quick Start Guides
• Service Manuals
• Troubleshooting Guides and More

Preferred Qualifications

• Bachelor's degree or equivalent work experience in English, communications, journalism, technical writing or related field preferred
• Proficient or some knowledge in PHP
• Proficient or some knowledge in .NET
• Must be the subject matter expert with Enterprise Applications, Technical Architecture, Quality Frameworks for technology delivery
• Must have knowledge of best practices for code development
• Must have a firm sense of order and discipline
• Bring a strong command of the English language (oral and written), and be able to communicate effectively with stakeholders at all levels and across numerous functional areas
• Self-manage work assignments and meet deadlines
• Conduct interviews with various users and technical staff to gather data for documentation
• Be excellent in organizing ideas and concepts to produce concise documentation
• Balance multiple projects with competing deadlines
• Constructively manage changing priorities
• Ability to create workflows using Lucidchart
• Must have a high working-level computer literacy in authoring tools, capability to use information mapping in preparing technical write-ups is an added advantage
• Must have the ability to write to a highly technical and specialized audience using industry concepts and terms
• Must have a strong attention to detail and the ability to work under pressure

Target Base Salary Range: $85,000 - $95,000 USD

Consistent with values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-NJ1

#LI-REMOTE

Basic Requirements

• H.S. Diploma
• 4+ years experience in technical writing
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

About Us

OVERVIEW

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com.

If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.