The Account Coordinator position is a support role responsible for assisting their team in day-to-day operations. The Account Coordinator will utilize processes, skills, knowledge, and collaboration to aid the Account Executive and Account Supervisor in achieving specific project objectives according to project criteria. Account Coordinators are highly organized and have a desire to lean into their role and grow.

Must Have

• Support assigned team/business unit in promotion execution
• Communicate with clients, vendors, and internal cross-functional teams
• Attend internal and vendor executional meetings
• Enter program details in client systems and trackers, ensuring data accuracy
• Learn to read and interpret program tracking reports
• Review and track client invoice information
• Manage client budgets, purchase orders, and invoicing totals
• Troubleshoot and resolve vendor invoicing discrepancies
• Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel (above average in Excel required)
• Minimum typing speed of 55 wpm
• Excellent organizational, time management, and oral and written communication skills
• Strong attention to detail and organization
• Ability to troubleshoot and problem-solve effectively
• Ability to build relationships and collaborate across teams, departments, vendors, and clients
• Ability to effectively proofread one's own and others' work
• Ability to actively and effectively manage timelines, budgets, and deliverables for multiple projects simultaneously
• Ability to read and interpret documents such as procedure manuals
• Ability to write routine correspondence and communicate effectively to clients and internal teams
• Ability to demonstrate internal collaboration to deliver projects to clients within agreed-upon scope
• Ability to grow and work harmoniously as part of a larger team
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages

Perks & Benefits

• Generous Time Off
• Robust Health and Wellness Plan
• Family Support (Any Path to Parenthood)
• Mentorship Program
• 401K Match
• Ongoing Development and Training
• Certification Reimbursement
• Enrichment Events and Employee Resource Groups

Account Coordinator

Job Title: Account Coordinator

Reports To: Account Supervisor

FLSA Status: Full Time - Salaried, Non-Exempt

Location: Cincinnati, OH

Who is pep:

pep started with 7 employees, a borrowed conference room, and an idea to fill a void in the marketing services space. Today we’ve grown to over 200 people and we are an industry leader in consumer activation, serving some of the top Fortune 500 companies. We’ve managed over $5 billion in marketing spend for over 750 brands and pride ourselves on a client retention rate of 98%.

Our company has evolved since we started 18 years ago, but there is one thing that has remained a constant. at pep, we put people first. Our core values of accountability, excellence, ingenuity, people, and tenacity guide our interactions, decisions, and drive our culture. We are committed to maintaining an inclusive environment where every member of our team feels seen, cared for, well-supported, and has the support they need to thrive. And our tremendous growth provides our people with many new career and development opportunities along with the flexibility to pursue their professional goals.

We’re looking for teammates who are driven, eager to learn, agile, positive, and client focused to join and contribute to our team. We enjoy a hybrid work model and competitive salary based on experience. If this sounds like you and you want to be a part of something special, then click below to apply.

At pep we value our team and offer:

• Generous Time Off
• Robust Health and Wellness Plan
• Family Support (Any Path to Parenthood)
• Mentorship Program
• 401K Match
• Ongoing Development and Training
• Certification Reimbursement
• Enrichment Events and Employee Resource Groups

Summary of Position: The Account Coordinator position is a support role responsible for assisting their team in the day to day. The Account Coordinator will utilize the application of processes, skills, knowledge and collaboration to aid the Account Executive and Account Supervisor in achieving specific project objectives according to the project criteria. Account Coordinators are highly organized and have a desire to lean into their role and grow.

Key Responsibilities and Attributes:

• Support an assigned team/business unit of Account Executives, Senior Account Executives, and Account Supervisors, working closely with the team to assist in the execution of promotions
• Communicate with clients, vendors, and internal cross-functional teams as directed
• Attend internal and vendor executional meetings
• Enter program details in client systems and trackers and ensure accuracy of data
• Learn how to read and interpret program tracking reports to be able to provide information to the team
• Review and track client invoice information
• Manage client budgets, purchase orders, and invoicing totals
• Troubleshoot and resolve vendor invoicing discrepancies
• Other responsibilities to be assigned as needed

Knowledge/Skills Preferred:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A successful candidate will have the following skills:

• Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel. Above average proficiency in Excel is required
• Minimum typing speed of 55 wpm
• Excellent organizational, time management, and oral and written communication skills
• Strong attention to detail and organization
• Ability to troubleshoot and problem-solve effectively
• Ability to build relationships and collaborate across teams, departments, vendors, and clients to successfully accomplish work
• Ability to effectively proofread one's own and others' work to ensure accuracy.
• Ability to actively and effectively manage timelines, budgets, and deliverables for multiple projects simultaneously
• Ability to read and interpret documents such as procedure manuals
• Ability to write routine correspondence and communicate effectively to clients and internal teams
• Ability to demonstrate internal collaboration to deliver projects to clients within agreed-upon scope
• Ability to grow and work harmoniously as part of a larger team
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (pep) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

When you click "Submit Application", this will send any information you add below to pep. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

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