Key Account Sales Manager

This Key Account Sales Manager role involves proactive customer engagement to understand home appliance usage scenarios and requirements. The manager will provide chip-level features and specifications to product lines, promote competitive solutions, and update customers on the latest products and roadmaps. Key responsibilities include building strong customer relationships, coordinating multi-functional teams, managing orders, and ensuring smooth delivery to achieve sales goals.

Must Have

• 5+ years working experience in semi-conductor company
• Bachelor/master’s degree on Electronic Engineering
• Familiar with home appliance applications
• Good understanding of market trends, dynamics, and competitions
• Excellent communication and negotiation skills
• Ability to accurately grasp customer needs and provide targeted solutions
• Strong customer service awareness
• Goal-oriented, positive and proactive working attitude, and handle objections effectively

Good to Have

• Previous working experience with leading accounts

Perks & Benefits

• Online and offline learning opportunities for career development
• Programs focused on diversity, inclusion and equality

Responsibilities:

• Proactively engage with customers in a professional way. Understand customers’ home appliance usage scenarios and get their requirements on time.
• Provide the chip-level required features and specifications to product line and promote the most competitive solutions to customer(s).
• Update the latest product and roadmap to customer. Actively highlight the solution advantages and value proposition to customer to stimulate customers’ interest and maximize the value to win.
• Build up and maintain strong relationships with customers and give timely feedback on technical and commercial accurately.
• Collaborate with multi-functional teams, coordinate the resources, drive all stakeholders on the goals and complete the sales-task to win.
• Manage and process orders and ensure smooth delivery to customers.

Requirements:

• 5+ years working experience in semi-conductor company. Bachelor/master’s degree on Electronic Engineering.
• Familiar with home appliance applications. Good understanding of market trends, dynamics, and competitions.
• Previous working experience with those leading accounts is an advantage.
• Excellent communication and negotiation skills, with the ability to accurately grasp customer needs and provide targeted solutions.
• Strong customer service awareness, with patience and enthusiasm.
• Goal-oriented, in a positive and proactive working attitude, and handle the objection effectively.