Account Executive, Strategic Accounts - DACH

1 Month ago • All levels • Account Management

Job Summary

Job Description

NiCE is seeking a Strategic Account Executive to join their EMEA Sales Team, primarily focused on generating new business in Germany. The role involves exceeding revenue quotas by selling NiCE's CX, CCaaS, digital, and AI products. The Account Executive will need to understand customer needs, articulate solutions, and help define strategies that align with customer objectives using NiCE solutions. This includes engaging in business, strategy, and ROI discussions to demonstrate the value of NiCE's platform and acting as a trusted advisor to clients.
Must have:
  • Exceed sales quotas and build pipeline.
  • Support sales partners in sales efforts.
  • Maintain product knowledge and attend training.
  • Build and maintain customer relationships.
  • Understand CCaaS, Digital & AI competitors.
  • Be a trusted advisor to customers.
  • Conduct business and ROI-based discussions.
  • Consultative approach to sales.
  • Proven track record selling software.
  • Hunter mentality, manage full sales cycle.
  • Deep understanding of CCaaS market.
  • Motivated to exceed quota.
  • Proactive and can-do attitude.
Good to have:
  • Experience in similar roles at enterprise software companies or SI organizations.
  • Experience engaging closely with technology teams and customers.
Perks:
  • Competitive compensation package
  • Private healthcare
  • Life assurance
  • Generous pension contribution

Job Details

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, What's the role all about?

Our EMEA Sales Team is growing with the hire of a Strategic Account Executive who will work to win new business, primarily in Germany. We’re looking for someone to exceed revenue quotas through the generation of new logo sales across our portfolio of CX, CCaaS, digital & AI products.

As an Account Executive at NiCE you will possess the knowledge and the aptitude to understand new and existing customers’ needs for our portfolio, improving their customer’s experience while articulating new and innovative ways of solving the customers’ business challenges. You will help define strategies that fit their strategic objectives while satisfying their customers using NiCE solutions; using tailored use cases which clearly articulate the value and potential of the Platform. 

How will you make an impact?

  • Regularly close deals and build pipeline within or exceeding goals. Meets or exceeds assigned sales quota. 
  • Assist and support sales partners in sales efforts by participating in sales calls and closing efforts. 
  • Maintain product knowledge by attending continuous sales training. 
  • Attend industry events.
  • Build and maintain relationships with potential and current customers and sales partners. 
  • Maintain a keen familiarity of CCaaS, Digital & AI competitors, especially strengths and weaknesses of each competitors' solutions. 
  • Be a trusted advisor to our customers by understanding their processes, requirements, and challenges. 
  • Engage customers in business, strategy, and ROI-based discussions to communicate how NiCE can help deliver value by changing the relationship they have with their customers. 

Have you got what it takes?

  • You’re consultative by nature, and can identify the problems your customers have, while skillfully positioning your comprehensive portfolio to solve those problems. 
  • You have a proven track record of success as an Account Executive selling software & winning new business.
  • You’re a hunter – Comfortable managing the full sales cycle for NiCE customers, from prospecting to close, through the consultative sales approach. 
  • You should have a multi-faceted background to succeed in this position including a deep understanding of the CCaaS market. Ideally this expertise would have been acquired in similar positions at other enterprise software companies or working within SI organizations while engaging closely with technology teams and customers.
  • You’re motivated to exceed your quota & to chase the rewards on offer for successful Salespeople at NiCE 
  • You demonstrate success working with little to no direct daily supervision in a home office setting retaining a proactive ‘can-do’ attitude, mentality and output.

What’s in it for you?

You will join a Gartner Magic Quadrant Leader (9 years in a row), delivering success to more than 25,000 + customers globally, with an impressive year-on-year growth.

You will benefit from working for a financially stable and a profitable company, enjoying a competitive compensation package including private healthcare, life assurance, a generous pension contribution and more!

Requisition ID: 7807

Reporting into: Director, Sales.

Job type: Individual contributor.

#LI-Remote

 

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

 

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