Accounts Receivable Coordinator III
Job Description
- Knowledge of accounts receivable processes and techniques
- Capability to recommend solutions for payment or invoicing issues
- Prior Microsoft 365 Financials experience
- Prior Salesforce experience
- Manage and reconcile customer accounts
- Collect on overdue accounts
- Resolve customer issues
- Prepare reports using Microsoft 365
- Investigate and resolve US/international customer accounts
- Communicate discrepancies to management
- Identify slow-paying customers
- Follow-up with customers for payments
- Maintain detailed account records
- Support accounting, finance, sales, and account managers
- Research and resolve accounts using various systems
- Experience in accounts receivable or collections, or relevant bachelor's degree
- 0-2 years professional experience
- Proficiency in Microsoft Excel
- Understand finance, accounting, and bookkeeping principles
- Fluent in written and spoken English (CEF B2+)
Description
*ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED*
The Opportunity:
Delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.
The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.
For more information about and our career opportunities, please visit www.anthology.com.
Reporting to the Director of AR & Financial Systems, the primary responsibilities of this role include the successful management and reconciliation of assigned portfolio of customer accounts to maintain or lower Anthology’s AR balance and increase available cash. In addition to aiding in the collection on overdue accounts, you will be tasked with effectively resolving customer issues and working collaboratively with colleagues in other departments.
Primary responsibilities will include:
- Preparing reports from Microsoft 365
- Investigating, analyzing, and resolving customer accounts located in the US and/or international
- Communicating discrepancies to management team, identifying slow-paying customers, and recommending collection candidates
- Following-up with customers to facilitate payments per contract terms and conditions
- Maintaining complete records on all accounts including detailed documentation on collection efforts and issue resolution
- Supporting other accounting and finance team members, sales and account managers
- Mastering the interplay of various systems to assist with researching and resolving each account
The Candidate:
Required skills/qualifications:
- Prior work experience in accounts receivable, collections, or related field or bachelor’s degree in related field
- 0-2 years of professional experience
- Customer-focused
- Demonstrated ability to multi-task, organize, and prioritize to accomplish specific tasks
- Highly motivated, can-do attitude
- Excellent oral and written communication skills to effectively partner with customers and fellow colleagues
- Proficiency in Microsoft Excel
- Understanding of basic principles of finance, accounting, and bookkeeping
- Fluency in written and spoken English at CEF B2 level or above
Preferred skills/qualifications:
- Knowledge of accounts receivable processes and techniques and capability to recommend solutions to customers to resolve payment or invoicing issues
- Prior Microsoft 365 Financials and Salesforce experience
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
