Primary Skills
Support and Maintenance of customers Adobe Campaign Classic platform
- Responsible for handling tickets in Production environment
- Perform RCA on recurring issue and provide permanent fixes
- Monitoring of the workflow and taking corrective actions
- Coordination of system-related activities between user and multiple technical teams
- Responsible for the upkeep and maintenance of Adobe Campaign application servers and coordination with DBA's
- Understanding integration of Adobe with other applications.
- 4 to 5 years of support and development experience with Adobe Campaign Classic (Neolane)
- Experience in working with different Adobe Campaign modules, like; Message Centre, Content Manager, FDA, etc.
- knowledge and experience with the following programming languages: HTML, XML, JavaScript and SQL
- Knowledge and experience of integrating Adobe Campaign with other system
- Basic knowledge on SQL and Unix
- Good communication and interpersonal skill and willing to travel if required as this roles involves directly working with end customer.
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