Apprentice – Claims Advisor H/F

2 Months ago • All levels

Job Summary

Job Description

Marsh, a subsidiary of the Marsh McLennan group, a global professional services group in the risk, strategy and human capital sectors, is looking for an Apprentice - Claims Advisor H/F. The role involves declaring client claims, analyzing contractual documents and insurance guarantees, and monitoring prescriptions. The selected candidate will also participate in "claims reviews" and establish Claims reporting. The environment is collaborative, benevolent, and demanding. This role offers a variety of missions, interaction with diverse clients, and opportunities for professional network development. It is essential to have knowledge of the insurance environment and be organized, methodical, and autonomous.
Must have:
  • Prepare a master's degree in insurance
  • Knowledge of the insurance industry
  • Mastery of office tools
  • Organized, methodical, and autonomous
  • Good interpersonal skills
Good to have:
  • Motivation and mindset
  • Professional English (written and oral)
  • Strong appetite for customer service

Job Details

Company:

Description:

Marsh est une filiale du groupe Marsh McLennan un groupe mondial de services professionnels dans les secteurs du risque, de la stratégie et du capital humain.

Marsh, leader mondial du courtage d’assurance et de gestion des risques, emploie environ 35 000 collaborateurs et propose à ses clients des capacités d’analyse, de conseil et de transaction dans plus de 100 pays.

En tant que courtier d’assurances et conseil en gestion des risques de premier plan, Marsh a pour ambition de recruter des personnes de tous horizons, soucieuses de contribuer à la réussite de nos clients et de notre entreprise.

L'alternance chez Marsh permet d'acquérir un diplôme (du BTS au Master) et de se former à un métier par la pratique professionnelle. Sous contrat de professionnalisation ou d’apprentissage, nous proposons des offres sur les métiers propres à l'assurance tels que la gestion technique ou la gestion de sinistres, mais aussi d’autres opportunités dans nos services commerciaux ou fonctions support.

Nous constituons ainsi un vrai vivier de compétences et recrutons tous les ans des étudiants ayant effectué leur alternance chez Marsh.

Ce qui vous attend :

  • Un poste avec des missions et des responsabilités concrètes
  • Bénéficier d’un accompagnement individuel pendant votre alternance
  • Participer activement à des projets innovants
  • Développer un réseau professionnel puissant

Ce que vous allez aimer :

  • Etre acteur dans un département en pleine expansion 
  • Intervenir auprès d’une grande variété de clients et les accompagner
  • La variété des missions
  • L’environnement de travail, collaboratif, bienveillant, et exigeant

Nous comptons sur vous pour :

  • Déclarer les sinistres des clients du portefeuille
  • Analyser les documents contractuels, garanties d’assurance
  • Suivre les prescriptions
  • Participer à la réalisation de « revues sinistres »
  • Etablir les reportings Sinistres  

Prérequis :

  • Vous préparez un master en école d’assurance / à l’université avec un rythme d’alternance sous forme de 3 semaines en entreprise/ 1 semaine à l’école.
  • Idéalement vous avez des connaissances du milieu des assurances
  • Maîtrise des outils bureautiques
  • Organisé (e), méthodique, autonome
  • Qualité relationnelle

Ce qui fera la différence :

  • Votre motivation et votre état d’esprit
  • Votre anglais professionnel à l’écrit comme à l’oral
  • Votre forte appétence pour le service client

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

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