Area Sales Manager (Palembang)
Job Summary
Job Description
Job Details
What you will do :
- Design an overall merchant strategy (encompassing both hunting and farming motion) for the Area, followed by implementation and execution of the plan to ensure business objectives are achieved
- Oversee and manage the performance of his/her team (consisting of at least AE & AM), including:
- Review team performance and take corrective actions to achieve target
- Cascade strategy from RSH & Sales Strategy HQ to the team & lead the execution for the Area
- Coach AE & AM to Identify new sales opportunities within existing merchant accounts by up-selling and cross-selling existing products
- Support his/her team to problem solve issues happening in their area, especially issues happening at critical merchants
- Regularly do coaching & mentoring for the team members
- Identify key/critical merchants in the Area and:Build and maintain relationships with these merchants
- Give additional support to the AE/AM managing the merchants to problem solve issues experienced by these merchants
- Work with relevant stakeholders in the region/area to ensure that sales strategies & merchant activities are aligned with the overall regional and nationwide company objectives. This would include supporting the RCE team to translate consumer behavior, market insight, field situation, and market trend within the district to refine the overall region strategy.
- Know when to escalate & ask help from RSH for bigger issues
What you will need:
- Bachelor's degree in any field (Top tier University is preferable) and willing to relocate to another city
- 5-7 years of experience within mid-to-senior management function (FMCG, SMB Banking and Telecom company)
- Strong network and knowledge about the city
- Excellence to bridge, develop and maintain good relationships with key partners such as but not limited to local/regional government stakeholders, 3rd party partners, merchant associations, communities
- Strong business sense and have good understanding of the markets, customers, and competitors
- Strong leadership and interpersonal skills, experienced in managing a big team, as well as strong in people development and mentoring / coaching
- Strong written & communication skills, fluent in English and Bahasa Indonesia
- Fact-based/number-oriented individual, who is comfortable working under pressure in a fast-paced and ambiguous environment
Area Sales Manager (ASM) will work within direct command of Area Head and matrix collaboratively with the region sales team on some projects. You will lead the Sales team consisting of Account Manager (AM) & Account Executive (AE) for Surabaya & Malang areas. as ASM regularly visits with AM & AE to their assigned merchants across their areas to see what really happened on the ground as well as providing advance advice to them in increasing transaction overtime.
Area Sales Manager (ASM) will work within direct command of Area Head and matrix collaboratively with the region sales team on some projects. You will lead the Sales team consisting of Account Manager (AM) & Account Executive (AE) for Surabaya & Malang areas. as ASM regularly visits with AM & AE to their assigned merchants across their areas to see what really happened on the ground as well as providing advance advice to them in increasing transaction overtime.
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About The Company
GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.
GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
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