Benefits and Leave Specialist

Job Description:

The Total Rewards Benefits and Leave Specialist provides administrative and operational support for our global employees for all total rewards, benefits and leave processes and requests. The role is responsible for HR coordination activities, such as interpreting and executing total rewards, benefits and leave policies and procedures, answering and routing team member questions and concerns, facilitating total rewards and benefits onboarding and offboarding activities, HRIS maintenance, compliance tracking and benefits and leave administration.

Who you’re committed to being:

• You enjoy learning and are open to new ways of doing things.
• You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.
• When communicating you are self-aware, insightful, and proactive.

What you’ll do:

• Provide timely and accurate resolution to queries from employees across total rewards, benefits and leave functions, including benefits and perks, payroll related to total rewards and benefits, time off and leave processes, policies and compliance
• Ensure the delivery of critical total rewards processes by becoming a subject matter expert in our HRIS platform to enact employee changes, including hires, departures, benefits, leave, job changes and reorganizations, ensuring high degree of accuracy and confidentiality
• Enhance and maintain tools and resources (e.g., SOPs, job aids, FAQs) to facilitate process integrity and self-service capabilities
• Support the integrity of our data by proactively running regular audits and reporting related to total rewards, benefits and leave areas
• Assist with ad-hoc global projects and other tasks as necessary, in support of People team strategic initiatives, to help the organization scale and achieve business results

Experience you’ll bring:

• Outstanding interpersonal and communication skills, with genuine desire to provide a positive internal customer experience
• Proven commitment to maintaining strict confidentiality and professionalism regarding sensitive employee issues and information
• Ability to manage time, multitask, embrace change, and (re)prioritize in a fast-paced, dynamic environment
• Knowledge of and experience supporting total rewards, benefits and leave requirements in EMEA and APAC
• Comfort with HRIS systems and maintaining accurate data
• Comfort with data reporting, plus unwavering attention to detail
• Comfort working with team members across the globe
• Experience with Google Applications (Gmail, Docs, Sheets, Slides)
• HRIS (particularly Workday) experience is a plus
• Experience with ticketing tools (Zendesk, ServiceNow, etc.)

Requirements:

• Requires 2 years of professional experience supporting total rewards, benefits and leave processes, policies and administration
• Hybrid Work Model: This role follows a hybrid schedule, with on-site work at our Dublin, Ireland office Tuesday through Thursday and remote flexibility on Mondays and Fridays. This approach helps us collaborate more effectively, make decisions more quickly, and build a stronger culture, while still providing flexibility.

Why you’ll love working here:

• We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location
• We’re mission driven and guided by our culture pillars
• We have a strong commitment to diversity and belonging
• We cultivate a culture of trust, autonomy, and collaboration
• We’re lifelong learners and champion team member growth and advancement
• We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds and more.