Business Analyst – Middle

SOFTSWISS is seeking a skilled Business Analyst to join its Setup Team, contributing to the growth and innovation of the Casino Platform. This role involves transforming high-level business needs into clear, actionable requirements, acting as a bridge between stakeholders, design, and development teams to ensure alignment, smooth feature delivery, and well-documented processes for product growth.

Must Have

• Collaborate with the Product Owner to refine high-level requirements into detailed requirements.
• Formalization, documentation, and visualization of requirements.
• Create, manage, and maintain Jira tickets for the development and design teams, tracking them through the entire lifecycle.
• Facilitate and conduct estimation sessions with the development team.
• Create, update, and maintain product documentation.
• Act as a bridge between stakeholders, design, and development teams to ensure smooth delivery of features.
• 2+ years of experience as a Business Analyst.
• Strong understanding of requirements gathering, backlog management, and product lifecycle.
• Experience facilitating meetings, workshops, and estimation sessions with cross-functional teams.
• Ability to analyze and document business processes, edge cases, and system behavior.
• Strong communication skills (written and verbal) with the ability to collaborate effectively across teams.
• English on at least Upper-Intermediate level, both written and spoken.

Good to Have

• Previous experience in iGaming.

Perks & Benefits

• Full-time remote work opportunities and flexible working hours
• Private insurance
• Additional 1 Day Off per calendar year
• Sports program compensation
• Comprehensive Mental Health Programme
• Free online English lessons with a native speaker
• Generous referral program
• Training, internal workshops, and participation in international professional conferences and corporate events.

Overview:

SOFTSWISS continues to expand the team and is looking for a Business Analyst. We need a true, experienced, and accomplished professional who shares our culture and values. You’ll work in our Setup Team, contributing to our continued growth and innovation in the Casino Platform.

About Product:

iGaming Platform:

With our strong technical team, SOFTSWISS has created a secure iGaming platform that ensures the highest quality of service to clients worldwide. Through constant innovation, the iGaming Platform Team strives to maintain its competitive edge through state-of-the-art technology, providing clients with an unparalleled experience at any given time.

Purpose of the role:

You will play a key role in driving product development by transforming high-level business needs into clear, actionable requirements. Acting as a bridge between stakeholders, design, and development teams, you will ensure alignment, smooth delivery of features, and well-documented processes that support both short-term project goals and long-term product growth.

Key responsibilities:

• Collaborate with the Product Owner to refine high-level requirements into detailed requirements.
• Formalization, documentation, and visualization of requirements.
• Create, manage, and maintain Jira tickets for the development and design teams, tracking them through the entire lifecycle.
• Facilitate and conduct estimation sessions with the development team.
• Create, update, and maintain product documentation.
• Act as a bridge between stakeholders, design, and development teams to ensure smooth delivery of features.

Required Experience:

• 2+ years of experience as a Business Analyst.
• Strong understanding of requirements gathering, backlog management, and product lifecycle.
• Experience facilitating meetings, workshops, and estimation sessions with cross-functional teams.
• Ability to analyze and document business processes, edge cases, and system behavior.
• Strong communication skills (written and verbal) with the ability to collaborate effectively across teams.
• English on at least Upper-Intermediate level, both written and spoken.

Nice to have:

• Previous experience in iGaming is a strong advantage.

Benefits:

• Full-time remote work opportunities and flexible working hours
• Private insurance
• Additional 1 Day Off per calendar year
• Sports program compensation
• Comprehensive Mental Health Programme
• Free online English lessons with a native speaker
• Generous referral program
• Training, internal workshops, and participation in international professional conferences and corporate events.

Learn more about our hiring process here (link)_ – what to expect, how to prepare, and what makes SOFTSWISS different.