Casino&Payment Risk Manager
Growe
Job Summary
Growe is seeking a Casino&Payment Risk Manager in Warsaw to process alerts, identify fraud, and manage casino and payment cases. The role requires risk management experience, strong numerical and Excel skills, and an upper-intermediate level of English. The ideal candidate will be diligent, responsible, and collaborative, contributing to operational improvements and timely reporting while aligning with Growe's values of teamwork, results-driven approach, and adaptability.
Must Have
- Provide timely and effective processing of the flow of alerts following company standards (casino and payment risk players)
- Identify fraud or suspicious players on the shift
- Manage the resolution of casino and payment cases based on the installed procedures
- Execute tasks focused on improving operational work
- Submit timely reports to management regarding casino and payment anomalies
- Risk management experience in the fintech niche
- Ability to work shifts (including evening and night)
- Excellent numerical and Excel skills
- Upper-Intermediate level of English
Good to Have
- Knowledge of Google Sheets and Reports
- High level of communication and collaboration skills
- Ability to work both independently and within a team
- Flexible analytical mind and out-of-the-box thinking
- Diligence, responsibility, and reliability
- Time Management skills
Job Description
##### Growe welcomes those who are excited to:
- Provide timely and effective processing of the flow of alerts following company standards (casino and payment risk players);
- Identify fraud or suspicious players on the shift;
- Manage the resolution of casino and payment cases based on the installed procedures;
- Execute tasks focused on improving operational work;
- Submit timely reports to management regarding casino and payment anomalies.
##### We need your professional experience:
- Risk management experience in the fintech niche is an advantage;
- Ability to work shifts (including evening and night);
- Excellent numerical and Excel skills;
- Upper-Intermediate level of English;
- Knowledge of Google Sheets and Reports is preferable.
##### We appreciate if you have those personal features:
- High level of communication and collaboration skills;
- Ability to work both independently and within a team;
- Flexible analytical mind and out-of-the-box thinking;
- Diligence, responsibility, and reliability;
- Time Management skills.
##### We are seeking those who align with our core values:
- GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;
- DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;
- BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.
6 Skills Required For This Role
Team Management
Timeline Management
Excel
Risk Management
Game Texts
Google Sheets