Community Developer (M/F/NB)

3 Months ago • All levels • Community Management

Job Summary

Job Description

Quantic Dream seeks a Senior Community Developer to lead global community strategy for upcoming in-house productions. Must have experience in managing online communities, developing strategic plans, and deep knowledge of the gaming industry. Extensive knowledge of social media platforms is required. Proven track record of working with diverse stakeholders, filtering and implementing player feedback, and launching competitive multiplayer titles is essential.
Must have:
  • Online Community Management
  • Strategic Plan Development
  • Gaming Industry Knowledge
  • Social Media Platforms
Good to have:
  • French Language Fluency
  • Social Media Marketing
  • Digital Asset Creation
  • Competitive Multiplayer Launch
Perks:
  • Creative Environment
  • Experienced Teams

Job Details

Quantic Dream is looking for a Senior Community Developer to oversee the strategy and execution of all community-focused communications for our upcoming in-house productions.
Integrated into the development team and working in close cooperation with the Publishing team, the Senior Community Developer position will be responsible for establishing and growing our communities around Quantic Dream games with a proficiency in player communications, game improvements and feedback cycles, and deployment and maintenance of best practices. The successful candidate will lead the global community strategy on specific brands, create and execute global plans, and work with a distributed international team that is focused on building relationships and earning trust with players around the world. This position will also provide guidance to cross-functional team members, facilitating collaborative planning and executing commitments at high quality standards.

Key Responsabilities

    • Establish and execute community strategic plans through a variety of content tactics, which support production objectives and augment the overall marketing strategy.
    • Define, organize, and manage the project's community programs.
    • Support internal & external milestones, such as Alphas, betas and launches, to ensure KPIs are met and to advocate for the player experience.
    • Collaborate and coordinate with live teams for post-launch communication. Set expectations on applicable situations such as patch content, status, and delivery.
    • Manage and produce internal reports on community feedback, activity, & expectations.
    • Implementation of tools to dialog with community opinion leaders and players in the communities (forums, discord, reddit, etc.)
    • Coordinate communication, activities, and initiatives with multiple global departments for consistent and cohesive messaging.
    • Act as one of the spokespersons for the assigned brand. Coordinate community-centric events including studio visits from fans, developer dialogues, and tournaments.
    • Act as a primary representative for players’ needs within Production and Publishing teams to positively influence development and communications positioning, on behalf of our players and business objectives.
    • Shape player feedback cycles and provide insights to Production and Publishing teams to influence game experiences, stimulate player retention, and assist in positioning messaging and marketing beats.
    • Coordinate with cross-functional teams, in particular the marketing, communications, social network and commercial development teams, to guarantee cohesion of messages.
    • Leverage Community leads, transversal teams, and relevant partner resources to create meaningful content for our players (example: blogs, podcasts, interviews, infographics, Livestream, VLOG, etc.)
    • Collaborate with Product and Social Media Managers to define and report on content KPI’s to demonstrate success and ROI of community programs and content.
    • International travel may be required.

Qualifications

    • ·Senior experience managing online communities and developing strategic plans or programs with demonstrable success in a professional setting.
    • Extensive experience in the gaming industry, with in-depth knowledge of its various communities.
    • Extensive knowledge of social media platforms (Instagram, Twitter/X, Facebook, TikTok, Discord, etc.) is required.
    • Experience working in a demanding Production environment, with multiple deadlines, metrics for success, and stakeholders.
    • Strong understanding of building and maintaining the growth of video game communities as well as developing and executing strategic player engagement plans.
    • Proven track record of working with various stakeholders, in an international environment, to filter and implement player feedback.
    • Having launched a competitive multiplayer game title is required.
    • Mastering English is required (mother language or fluent speaking and writing). Fluency in French is a plus.
    • Experience in social media marketing is a strong plus.
    • Experience with digital asset creation (video, photo, podcasts, etc.) a strong plus.
    • As a good communicator, a cover letter in English will be necessary in order to complete and best assess your application.
We offer you the opportunity to join experienced and passionate teams and to work in a creative and innovative environment. If you are interested in this position and your profile matches, send us your application to join our team! 

In order to fully appreciate your application and evaluate how strong communicator you are, a motivation letter is required with your application.
 
QUANTIC DREAM is committed to diversity and equal opportunities. Our team is the reflection of this commitment.

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About The Company

QUANTIC DREAM is a subisdiary of NETEASE GAMES (Nasdaq: NTES) and was founded in 1997. It has gained international recognition for its contribution to interactive narration and its fresh thinking on emotion in games. The studio is considered one of the leading motion capture studios, in particular for the creation of real-time 3D virtual actors performing with stunning realism. Since our founding, we have developed proprietary technologies and cross-platform engines, including some very advanced tools and a unique approach to the production pipeline.


Quantic Dream has been at the forefront of innovation in narrative, popularizing the genre of choice-dependent stories. The studio creates thought-provoking games like Fahrenheit (aka Indigo Prophecy in North America), Heavy Rain, Beyond: Two Souls, and more recently Detroit: Become Human, which has now sold in excess of 8,5 million units on PS4 and PC. Their medium-defining titles showcase world-class talents including David Bowie, Elliot Page, Willem Dafoe, Hans Zimmer and Jesse Willians.

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