Community Manager, Developers & Open Source

2 Hours ago • 5 Years +

Job Summary

Job Description

The Community Manager will be responsible for driving and ensuring flawless execution of a Tech Leadership vision. They will position the client as a product and technology leader, fostering engagement within the developer ecosystem. This includes building relationships with developers, managing open-source communities, and engaging with technical enthusiasts across various social platforms. The role involves creating technical content, managing projects, and collaborating with internal teams to align messaging with community needs. The Community Manager will also track developer sentiment, engagement levels, and community impact, while also providing support for technical Q&A forums and staying ahead of emerging developer trends.
Must have:
  • 5+ years of community management experience within developer relations.
  • Strong understanding of open-source ecosystems and developer tools.
  • Experience managing developer communities on various platforms.
  • Experience in content creation tailored to technical audiences.
  • Strong copywriting and editing skills for technical topics.

Job Details

POSITION SUMMARY

Seeking a dynamic, results-oriented candidate who has experience within the tech community to drive and ensure flawless execution of a Tech Leadership vision. The person in this role would position our Fortune 100 client as the product and technology leader in providing the foundation for the next era of computing. The person in this role will help and assist to position our Fortune 100 client as a leader in developer tools, open-source contributions, and cutting-edge technology, fostering engagement within the developer ecosystem. This role will build and manage relationships with developers, maintain and grow open-source communities, and serve as the primary touchpoint for engaging with engineers, contributors, and technical enthusiasts across social platforms like GitHub, Stack Overflow, Discord, Twitter, LinkedIn, and Reddit. The Community Manager should have a deep understanding of how to interact with developers in authentic, technical, and value-driven ways, prioritizing education, collaboration, and innovation.

JOB QUALIFICATIONS

  • A combination of education and work experience can be substituted.

  • Bachelor's degree (Marketing, Journalism, Public Relations, or related field is preferred).

  • 5+ years of community management experience within developer relations, technical community management and/or open-source communities.

  • Strong understanding of open-source ecosystems, developer tools, APIs, and technical communities.

  • Experience managing and engaging developer communities on platforms like GitHub, Discord, Stack Overflow, Twitter (X), YouTube and Reddit.

  • Experience in content creation tailored to technical audiences, including documentation, blog posts, tutorials, and webinars.

  • Experience managing multiple projects simultaneously.

  • Editorial experience, especially in a decision-making capacity.

  • Strong copywriting and editing skills, with the ability to simplify complex technical topics.

  • Experience working with branded technical content.

  • Content (owned & curated) and engagement strategies experience.

JOB RELATIONSHIPS

Social media platform relationship development:

  • Maintain strong relationships with our representatives at each social media platform including LinkedIn, Twitter (X), YouTube, Reddit, and Github

  • Coordinate engagement between internal developer teams, community managers, and open-source maintainers to ensure alignment on best practices

  • Develop best practices, training, and playbooks to disseminate social-first best practices and other best practices across the organization

  • Maintain a best practice hub for creative, content (owned and curated) and engagement standards for each platform

Program management and coordination with internal and external stakeholders:

  • Align community engagement efforts with open-source project roadmaps and developer product updates

  • Ensure the highest quality of developer-focused content, communication, and support

  • Collaborate with Developer Advocacy, Product, and Engineering teams to ensure messaging aligns with community needs

  • Manage integrated editorial calendars and content distribution across developer channels

  • Identify key developer trends and topics to create relevant and compelling technical content

JOB DUTIES

Community strategy, engagement, development, and reporting:

  • Own the strategy and management of developer communities across social and technical platforms

  • Define engagement strategies for open-source contributors, technical enthusiasts, and developer advocates

  • Lead the community-building efforts for developer-first initiatives, ensuring alignment with company goals

  • Partner with Developer Advocacy, Product, and Marketing teams to craft high-value content and engagement strategies

  • Reconcile overlapping or competing developer engagement initiatives with a community-first perspective

  • Partner with analytics teams to track developer sentiment, engagement levels, and community impact

  • Utilize developer analytics and listening tools to measure success and optimize engagement strategies

  • Capture new developers, maintain relationships with contributors, and grow the community through active participation

  • Provide support for technical Q&A forums, fostering knowledge-sharing among developers

Real-time social media content planning and execution:

  • Support open-source events, hackathons, and conferences with real-time community engagement

  • Stay ahead of emerging developer trends and best practices in community engagement

  • Develop and execute engagement initiatives such as contributor recognition programs and mentorship efforts

  • Experiment with innovative formats for technical content, including interactive demos, live coding sessions, and AMAs

  • Partner with developer content creators and technical influencers to amplify key messages

  • Establish and maintain technical content briefs that align with developer needs and industry trends

Community-specific reactive response:

  • Align with internal Developer Relations and Product Marketing teams on competitive response strategies

  • Monitor competitor developer engagement strategies and report insights to internal stakeholders

  • Maintain a consistent and authentic developer-first voice across community interactions

  • Collaborate with internal teams to craft compelling developer-focused messaging

  • Engage in technical discussions in forums, repositories, and developer Slack/Discord groups to position the company as a trusted resource

#LI-AG1

#LI-Remote

Similar Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Skill Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Jobs in Worldwide

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

We're proud of our roots.From our humble beginnings as a print shop in London, to our position today as a global leader in Marketing and Communications services. Our business is built on a strong heritage, great relationships and a talented team.Today we have one purpose, to create value for our clients by working smarter with fewer resources, enhancing efficiencies, improving their customer's experience and strengthening their brand reputation.Our clients and their customers have always been at the heart of everything we do. Our long-term partnerships, great relationships and exceptional employees have been the driving force behind our success.

Toronto, Ontario, Canada (Hybrid)

Toronto, Ontario, Canada (Hybrid)

Toronto, Ontario, Canada (Hybrid)

New York, New York, United States (Hybrid)

Toronto, Ontario, Canada (Hybrid)

Collegeville, Pennsylvania, United States (On-Site)

Mexico City, Mexico (Hybrid)

View All Jobs

Get notified when new jobs are added by Tag

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug