Community Manager EN (World of Tanks)

Job Overview

This position is an opportunity to join an internationally respected company with a passionate and diverse team engaging with our vibrant and diverse player base. In this role, you will work closely with the western World of Tanks and alongside other community managers to deliver a cohesive global publishing strategy to our players. The person who fulfills this role will be self-motivated, adaptable, and willing to learn and develop their skills, with support for development from the company.

This role will work alongside other members of the publishing team involving social media, competitive gaming, and live stream production.

Reports to

West Senior Community Manager

What will you do?

• Represent World of Tanks as a face and voice of the product to our players through regular interactions on official communication platforms and offline events.
• Nurture a growing, enthusiastic, and loyal community around the World of Tanks product among the English-speaking audience.
• Work together with your direct manager to adapt and ensure the correct execution of the overall publishing strategy while correctly and accurately representing opinions of western player base.
• Organize and document online and offline community-focused activities.
• Represent the voice of World of Tanks player to product management and devs by effectively gathering useful community feedback and sentiment.
• Identify key community influencers to build and manage long lasting relationships.
• Report on specific community KPIs and player sentiment on a regular basis.
• All other duties that may be assigned by the Company and that would be included in the scope of the Employee’s qualifications.
• Be a host on live streams representing the product to our players with a live and engaging personality.

What are we looking for?

• Native English or excellent English verbal and written communication skills.
• Avid gamer with deep knowledge of World of Tanks product.
• 1-year minimum experience working as a community manager or equivalent or working with content creators and managing influencers.
• Knowledge of PC gaming culture and its trends.
• Experience with livestreaming and being on camera.
• Solution-oriented mindset with the ability to turn challenges into opportunities.
• Analytical and reporting skills coupled with a good knowledge of industry standards for community KPIs.
• Able and willing to work alternating shifts and weekends as required by the business.
• A charismatic personality to engage and communicate with players online and offline.

What additional skills will help you stand out?

• Basic understanding of social media and marketing practices.
• Project management skills.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook), JIRA and Confluence.
• Knowledge of additional European languages and cultures.
• Experience in creating engagement events (online and offline) for players.
• Deep knowledge of the gaming industry, and other titles.

This is a Hybrid office offer with 2 days per week in our Prague studio

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Prague include:

• 5 weeks of Annual Leave per calendar year
• Up to 10 Personal Days per calendar year
• Career development and education opportunities within the company
• Language courses (English, Russian, Czech) fully covered by the company upon Manager’s approval.
• Meal card contribution
• Transportation allowance
• Premium private health care
• Mental well-being program (iFeel)
• Multisport Employee discounts
• Personal Gaming Account
• Coffee, fruits, snacks in the office
• Company events
• Seniority Awards
• Referral program - You can recommend the best talents to the company and receive a reward