Community Manager, Hay Day

We are looking for an experienced Community Manager who shares our passion for Hay Day. You have the ability to work independently without a lot of guidance and support: you see what needs to be done and you make it happen.

As part of the Community team in Helsinki, your focus is to communicate with players around the globe. You are the face (and voice) of the game team and an advocate for our players within the team and the company. As a member of the Hay Day team, you act as the bridge between millions of players and the team who creates the magic. You’ll create daily content, engage with content creators and members of the community as well as external partners. You will work side by side with another Hay Day Community Manager. Where your roles differentiate is your main responsibility is being the Hay Day voice outside of our owned channels, while building the organic social media strategy in close collaboration with community manager & campaign manager.

Supercell’s goal is to build games that players will love for years and years. As players ourselves, working on a game with millions of fellow players is both extremely exciting and challenging. We have small, dynamic and agile teams with a strong focus on fun and long-term goals. It is a very collaborative and open environment with loads of independence, flexibility and trust - which allows us to push our games in really interesting directions.

Requirements

• 3+ years of hands-on Community Management. If you have experience in the gaming industry that would be an upside, but not a deal breaker.
• Proven experience managing social media for brands or organizations.
• Experience in building social media/channel strategies to drive social conversation
• Deep understanding of platform-specific best practices, social algorithms, and audience behaviors.
• Exceptional writing skills (native/near-native in English)
• Creative, agile, and culturally aware—able to spot trends and act quickly.
• Passion for Supercell games (and mobile games in general)
• Experience addressing difficult situations within the community when required
• Experience managing social media channels
• Experience working with Content Creators
• Ability to work independently without guidance
• Comfortable on camera, and interacting with players online and face-to-face

Nice to have’s

• Experience with social media management and business intelligence tools
• Any experience in other marketing disciplines and/or content creation

Benefits and Compensation

Luring you in with glitter, glamour, and gems is not what we seek to do. We develop Supercell as an employer for you to do your best work and to call this the best experience in your professional life. We want you to enjoy your time here fully, so we structure our compensation and benefits to serve this purpose. It starts with perceiving you as a human being, not a resource. Read More

About Supercell

We are a games company based in Helsinki, Finland, with offices in San Francisco, Seoul, Shanghai, and London. Since our launch in 2010, we've released six games globally – Hay Day, Clash of Clans, Boom Beach, Clash Royale, Brawl Stars, Squad Busters, and mo.co. To make seven games, we've killed dozens along the way. That's because we're obsessed with quality. Our mission is to create great games that as many people as possible play for years and that are remembered forever. To achieve this goal, we put together the best possible teams and give them the freedom and independence to succeed. Read More

You Might Love It Here...

If you love games, Supercell is the place for you. We're made up of proactive, independent teams that have the freedom to do what they think is best for their players, our games, and the company. We know it takes more than trust and independence to make great games, so we also take good care of our people, providing them with the compensation, work environment and resources they need to succeed and have fun while at it. Read More

You Are Not Your Job Title

Working with us means you won’t need to focus on chasing titles or climbing ladders. We’ve decided that our internal job titles don’t include prefixes like senior, junior, principal, or director. Instead, we embrace our non-hierarchical culture, allowing us to concentrate on what truly matters: doing what’s best for our players. Recognition isn’t tied to your job title, nor does your title define the impact you can have. For hiring purposes, we do use industry-standard job titles to help attract talent. When it comes to public-facing spaces like LinkedIn, we trust and encourage everyone to select a title that feels most appropriate for them. Read More

This position is in Helsinki, but you're not?

No matter where you are moving from, our dedicated mobility team will support you throughout your move. With our dedicated partners, we're here to ensure the process is as smooth as possible for you and whoever will be joining you - be it family members of the human or animal kind! Read More

Not sure if you should apply?

Do it! You might feel like you don't tick all the listed requirements with stellar scores. That's fine! We're here to help you succeed. Also, we're happy to learn about any specific accommodations you might require to fully engage in our recruitment process.

And here's a video about what we do. (Best enjoyed with salmiakki and rye bread)