Consulting Delivery Director - Service Integrations

Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.

Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.

We are seeking a highly experienced and versatile Technical Delivery & Program/Product Management Lead to join our dynamic team. This pivotal hybrid role blends the disciplines of Program Management, Project Management, Product Management, and Technical Consulting—making it ideal for a hands-on leader who thrives at the intersection of strategy, technology, and execution.

In this high-impact, executive-facing role, you will be instrumental in driving the successful delivery of complex digital solutions for some of the world’s leading brands. Reporting to the Vice President of Delivery, you will oversee end-to-end delivery of integration design and technical projects across modern technology stacks and cloud/data platforms such as Adobe, Drupal, Azure, AWS, Snowflake, and Databricks.

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Role and Responsibilities

• Lead teams across technical disciplines and geographies to deliver enterprise cloud, data, and digital experience projects
• Manage projects using both Agile/Scrum and traditional Waterfall methodologies, tailoring the approach to client needs
• Create and maintain detailed project plans, budgets, timelines, and resource allocations
• Proactively identify and mitigate project risks, manage issues and dependencies, and ensure transparency of progress via tools such as Jira, Confluence, MS Project, or Smartsheet
• Translate client business goals into well-scoped product requirements and deliverables
• Serve as the product and delivery lead for Adobe Experience Cloud engagements, guiding discovery, requirements gathering, prioritization, and backlog management
• Write clear, actionable documentation including BRDs, user stories, acceptance criteria, and sprint goals
• Serve as a liaison between client stakeholders, creative teams, engineering, and QA
• Work alongside technical leads to ensure sound architectural decisions, particularly in cloud, data, product engineering and platform (Adobe, Drupal, etc.) digital experience solutions
• Provide input on system design, integrations, and user experience trade-offs
• Facilitate efficient meetings and decision-making forums with internal and external stakeholders
• Drive continuous process improvement and adoption of best practices in delivery methodology
• Foster a collaborative, high-performance environment across internal teams and external partners
• Mentor junior team members and delivery staff to support their career development
• Coordinate efforts with external vendors and technology partners to meet project objectives

Preferred Qualifications

• 12+ years of experience in project/product management consulting roles focused on product engineering, cloud, data, and/or digital platforms and experience technologies
• Proven success leading enterprise-scale technical implementations
• Strong working knowledge of both Agile (Scrum, Kanban) and Waterfall methodologies
• Experience developing executive facing product roadmaps, writing and managing user stories sprint plans, project timelines, and documentation in tools like Jira, Confluence, Smartsheet, and MS Office.
• Deep understanding of the software development lifecycle, from sales and strategy to delivery
• Exceptional communication, facilitation, and client management skills
• Ability to manage multiple projects or workstreams simultaneously in a fast-paced, matrixed environment
• PMP and/or Scrum Master certification preferred
• Experience working in regulated industries (e.g., financial services, healthcare, industrial) and familiarity with compliance frameworks (PCI, SOX, CAN-SPAM) is a plus
• Experience with Adobe and/or Drupal platforms and related applications and digital marketing solutions is a plus
• Digital agency or consulting background is highly desirable