Thumbtack helps millions of people confidently care for their homes.
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Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.
About the Global Sales Operations Team
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Our mission is to empower Thumbtack’s Pro Sales teams to successfully acquire top-quality local professionals. We do this by driving the right strategy, processes, and initiatives. Working closely with Data Science, Product Ops, QA, Training, and Frontline Sales, we design smarter workflows, boost performance, and create better experiences for pros.
About the Role
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As the Director, Global Sales Operations, you’ll be both a strategic leader and a hands-on operator. Your role is to shape our sales strategy while also driving its execution. You’ll set the vision, design strategies, and launch initiatives that create outstanding experiences for Thumbtack’s pros and customers at key moments.
Reporting to the Vice President of Commercial Operations, you’ll lead teams across North America and the Philippines while acting as a trusted advisor to executives. You’ll also work closely with frontline sales leaders to improve processes and introduce Gen AI innovations that make sales and customer experiences more efficient and impactful at scale.
What you'll do
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In order to be successful, you must bring
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Expected salary ranges
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Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
#LI-Remote
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com
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If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/
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We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.
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At Thumbtack, we’re building more than a product. We’re building local economies and stronger communities. Leveling the playing field so even the smallest of businesses has a fair shot at success. And we believe diversity is essential to making this happen. We use your answers below to better understand who is interested in joining the team and whether we’re considering a diverse group of people for our open roles. Your response will be confidential, and neither your answers nor your participation or non-participation will affect our consideration of your candidacy.
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