Ninja Van is a technology-driven logistics company serving Southeast Asia. This role involves scouting for new business opportunities within the store's vicinity, implementing local marketing initiatives, and engaging walk-in customers to convert them into loyal clients. The executive will also be responsible for training store staff on upselling and cross-selling, driving sales through strategic execution, and monitoring store performance against targets. Key operational duties include ensuring smooth day-to-day operations, optimizing processes for efficiency, maintaining high customer service standards, addressing complaints, and ensuring compliance with company policies and safety regulations. The role also involves staff recruitment, training, performance evaluation, and providing regular performance updates to senior management.