Facilities Coordinator

The Facilities Coordinator will be responsible for ensuring smooth day-to-day operations of all facility-related services including housekeeping, cafeteria, security, attendance systems, and administrative support. The ideal candidate should be a graduate with excellent communication skills in English, and have prior experience managing multiple facility functions efficiently. Responsibilities include supervising housekeeping, overseeing cafeteria operations, coordinating security, monitoring attendance systems, providing administrative support, and ensuring compliance and reporting.

Must Have

• Supervise housekeeping staff and vendors to ensure cleanliness and hygiene across all office areas
• Monitor cleaning schedules, supplies, and performance
• Conduct regular inspections to maintain standards
• Oversee cafeteria operations and ensure food quality, hygiene, and vendor compliance
• Coordinate meal plans, feedback collection, and inventory of pantry items
• Coordinate with the security agency to ensure safety and security protocols are followed
• Handle incident reporting and emergency preparedness drills
• Monitor attendance system functionality and resolve related issues
• Ensure data accuracy and coordinate with the Resource and HR Team for attendance reports
• Maintain employee ID and access card management
• Support office administration, stationery, courier, and logistics requirements
• Maintain vendor relationships and ensure service-level agreements are met
• Assist in budgeting and cost control for facility operations
• Maintain facility-related documentation and compliance records
• Prepare periodic reports like DMR, MMR and others related to housekeeping, cafeteria, and security performance
• BSc/BA in facility management, engineering, business administration or relevant field

Good to Have

• Prior hands-on experience with facilities management software
• Understanding of safety regulations in offices

Job description

The Facilities Coordinator will be responsible for ensuring smooth day-to-day operations of all facility-related services including housekeeping, cafeteria, security, attendance systems, and administrative support. The ideal candidate should be a graduate with excellent communication skills in English, and have prior experience managing multiple facility functions efficiently.

Responsibilities:

1. Housekeeping Management:

• Supervise housekeeping staff and vendors to ensure cleanliness and hygiene across all office areas.
• Monitor cleaning schedules, supplies, and performance.
• Conduct regular inspections to maintain standards.

2. Cafeteria & Pantry Management:

• Oversee cafeteria operations and ensure food quality, hygiene, and vendor compliance.
• Coordinate meal plans, feedback collection, and inventory of pantry items.

3. Security Management:

• Coordinate with the security agency to ensure safety and security protocols are followed.
• Handle incident reporting and emergency preparedness drills.

4. Attendance & Access Systems:

• Monitor attendance system functionality and resolve related issues.
• Ensure data accuracy and coordinate with the Resource and HR Team for attendance reports.
• Maintain employee ID and access card management.

5. Administrative Support:

• Support office administration, stationery, courier, and logistics requirements.
• Maintain vendor relationships and ensure service-level agreements are met.
• Assist in budgeting and cost control for facility operations.

6. Compliance & Reporting:

• Maintain facility-related documentation and compliance records.
• Prepare periodic reports like DMR, MMR and others related to housekeeping, cafeteria, and security performance.

Job requirements

Skills required:

• Good verbal and written communication.
• Prior work experience as a Facilities Coordinator or similar role for 4+ years.
• Prior experience of facilities management operations and familiarity with office equipment and security systems.
• Prior hands-on experience with facilities management software as well as understanding of safety regulations in offices would be a plus.
• Well-organized and confident with the ability to think quickly during emergencies.
• BSc/BA in facility management, engineering, business administration or relevant field